Dubai: Patients of The Medical City Dubai may request their medical records till August 10 as the facility closed on Tuesday after nearly three years of operations in Dubai.
The first Filipino brand in health care in Dubai, located on 2nd December Street, received its last patients on Tuesday.
The medical facility opened in September 2015 with an all-Filipino staff comprising nine full-time doctors and nursing and support staff. It had a client base of 12,000-15,000, most of whom were Filipinos.
Nick Maranan, clinic manager of The Medical City Dubai, told Gulf News: “The parent company will continue to operate in Dubai, but the medical facility will not. Patients may contact us for their medical records and we will email their records for free. We will see if we can extend the deadline depending on the volume of requests.”
After August 10, patients may use the Halza app, a mobile app that allows patients to store, track and share medical data, for a fee.
Maranan said the decision to close shop due to operational challenges in Dubai was a difficult one.
“It’s hard for us to close down. We’re very sad but at the same time we’re proud that we were able to give excellent medical care to our compatriots and other nationalities in Dubai,” he said.
“But we’re not closing our doors permanently. So long as there are Filipinos here, we can come back and be of service to our patients again.”
The Medical City Dubai actively participated in many health campaigns held in different locations in Dubai, especially at the Philippine consulate.
It conducted free medical missions at least once a month at the consulate to help distressed Filipinos.
