Cairo: The Egypt Government Excellence Conference 2018, organised with the support and participation of the UAE Government, concluded on Thursday in Cairo.
Representatives of the UAE and Egypt agreed on a series of projects to be implemented within one year, aimed at building government capacities.
Sponsored by Egyptian President Abdul Fattah Al Sisi, the inaugural edition of the conference aimed to activate a strategic partnership and exchange of experience between the two countries, and establish a new model of governance that can be replicated across the Arab world.
Held from Tuesday, Egypt’s first event of its kind drew the participation of more than 30 distinguished speakers and convened over 2,500 government officials.
Providing a comprehensive framework for the cooperation between Egypt and the UAE, the event covered some aspects of government work: performance, efficiency and government excellence, government capabilities, and smart services.
The participants shared expertise and best practices in government work with the objective of contributing to achieving the sustainable development goals of the Egypt Vision 2030.
The conference included the launch of the Egypt Government Excellence Award in partnership with the UAE. The award seeks to improve government performance across the board, and motivate government employees to excel, innovate and create. Moreover, it aspires to encourage competition between government entities in providing quality services that meet customer needs in line with international government excellence standards and accelerate development paths in diverse economic sectors.
Mohammad Abdullah Al Gergawi, UAE Minister of Cabinet Affairs and the Future, thanked the delegates and all those who contributed to the success of the Egypt Government Excellence Conference 2018. He noted that the event builds on the long-standing fraternal relations between Egypt and the UAE.
Al Gergawi added: “The inaugural Egypt Government Excellence Conference marks the beginning of a strategic partnership between the UAE and Egypt that seeks to modernise government performance and establish a new model of Arab governance, based on cooperation and exchange of best practices”.
Governments of the future
The two-day event addressed the radical changes that will shape future governments, and presented an overview of the successful experiences of government excellence in the UAE and Egypt.
Egyptian officials reviewed the country’s history of excellence in the government sector, including building smart cities, and the achievements of its ongoing administrative reform.
Meanwhile, speakers from the UAE shared the Dubai experience of excellence, as well as their expertise in leveraging innovation and technology in government services. The participants discussed ways of attaining excellence in government work in the light of successful global models. In addition, they highlighted best practices in creating distinctive customer experiences and enhancing customer happiness as the ultimate goal of government excellence.
The discussions also addressed ways of equipping youth to build a better future and apply excellence in achieving strategies, exceptional leadership qualities, and excellence in outsourcing services and in the management of infrastructure projects.
Earlier on Thursday, President Al Sisi received the UAE ministerial delegation which comprise Mohammad Al Gergawi; Nasser Bin Thani Al Hameli, Minister of Human Resources and Emiratisation, and Uhoud Khalfan Al Roumi, Minister of State for Happiness and Wellbeing.
The UAE delegation praised the efforts exerted by Egypt to promote stability and peace in the Arab world, while stressing the keenness of the UAE to continue to develop mechanisms of cooperation between the two countries in various fields, especially in the development and reformation of government work.
The UAE delegation also hailed Egypt’s excellence in computer software field as it a pioneering country in this domain.
