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Dubai: If you ever find yourself in an emergency situation, it is essential that you have a basic reference to the hotlines you can call to seek help, whether it is an accident, a medical emergency, a fire at your home or a power outage.

Here is a handy guide to all the numbers you can reach out to in the UAE, in case of an emergency.

The essential emergency response services in the UAE are easy to contact through three-digit numbers.

999 for Police

998 for Ambulance

997 for Fire Department (Civil Defence)

996 for Coastguard

991 for electricity failure

Non-emergency numbers

However, it is important to only contact them in case of emergency situations, to ensure they are not flooded with queries that can be addressed by other authorities. For example, if you would like to contact the police for a non-emergency situation, like a minor accident, which does not involve any human injury, you can call the police department’s customer service number – 901.

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Coronavirus helpline

As soon as the global coronavirus pandemic began affecting people in the UAE, authorities set up emergency contact centres to assist citizens, residents and visitors. The hotlines enable people to raise any of their health concerns and receive accurate, official information regarding COVID-19. The helplines are also useful in case you would like to book an appointment for a COVID-19 test or vaccine:

Ministry of Health and Prevention – 800 11111

Abu Dhabi Department of Health (Estijaba service) – 800 1717

Dubai Health Authority – 800 342


For incidents related to harassment or safety, you can also contact dedicated contact centres confidentially, to report any incidents that may be of concern:

Abu Dhabi Police - Aman service on 8002626 or send SMS to 8002828

Dubai Police - Al Ameen service on 8004888 from within the UAE or on +9718004888 from outside the UAE

Sharjah Police - Najeed service on 800151, or send an SMS to 7999.

Ministry of Interior – 800 5000

Violence against women and children

Ministry of Interior’s Child Protection hotline (across UAE) – 116111

Community Development Authority (Dubai) – 800 988

Ewa’a Shelter for Women and Children – 800 7283 (all days of the week, from 8am to 10pm)

Dubai Foundation for Women and Children – 800 111

Child Protection Centre (Sharjah) – 800 700

Woman's protection centre in Sharjah – 800 800 700

Himaya Foundation for Children and Women (Ajman) – 800 HIMAYA (800 446292)

Aman Centre for Women and Children (Ras Al Khaimah Police) – 07 2356666

Animal abuse

To report animal abuse, you can contact

Ministry of Climate Change and Environment (MOCCAE) hotline – 800 3050

Dubai Municipality hotline – 800 900

- Information courtesy