The directive was issued through a formal circular by the Department of Culture and Tourism Abu Dhabi to hotel operators, signalling a coordinated response to protect international visitors and prevent travellers from being left without accommodation.

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Stay extensions until departure

The circular referenced Law No. 8 of 2018, which established the Department of Culture and Tourism Abu Dhabi and granted it the mandate to develop and oversee the emirate's tourism sector.

“In light of the current circumstances and given that some guests have reached their check out date but are unable to travel for reasons beyond their control, you are kindly requested to extend their stay until they are able to depart,” the circular stated.

Hotels were instructed to allow affected guests to remain in their rooms beyond their original booking dates if they are unable to leave the country.

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