Eng. Ali AlSuwaidi, Director General, Ajman Free Zone

E-commerce continues to grow in popularity, with even large companies opening their doors to this business strategy. The e-commerce market has grown dramatically in recent years, especially with the digital shift which was further accelerated by the COVID-19 pandemic. As a result of this emerging model, and in efforts to enable businesses to keep up with these growing changes, AFZ established its E-commerce Hub to strengthen and assist the e-commerce sector, while also providing new growth opportunities and possible market expansion.

The AFZ E-commerce Hub is designed as an integrated business destination that aims to empower businesses by providing convenient and flexible business and support services. It offers fiscal relief packages, digitized services, and cost-effective payments to drive success, along with a range of value-added services that help businesses thrive in the modern marketplace.

The AFZ E-commerce Hub assures easy setup and guaranteed assistance for businesses, as well as access to cost-effective spaces and executive offices with no overhead charges. The hub also promises 24/7 access to office spaces, aimed at fostering a productive and dynamic work environment. Moreover, businesses can take advantage of these services at the best value, with AFZ’s E-commerce Startup Package at Dh5,600 (virtual package) and the E-commerce Co-working package at Dh9,600, which also includes an e-commerce license, access to the e-commerce hub, and eligibility for visa and family sponsorship.

In addition, a dedicated online customer portal adds significant value to your business operations, enabling faster and more productive interactions between members and consumers, with over 150+ app services that further assist in setting up your digital business. Another advantage of the free zone is the AFZ+ value-added service, which provides enormous growth potential to its business partners, assisting them in carving out a market niche. It offers enterprises and investors a myriad of services such as insurance, finance and banking, business support, health and fitness, and other facilities.

Furthermore, AFZ has teamed with Amazon Web Services (AWS) to deliver AWS to its business partners, particularly startups. They can apply for the AWS Activate incentive program, which will provide them with free AWS credits, technical assistance, training, and resources, among other services. Similarly, AFZ’s partnership with Emirates Development Bank also aids in the development of the e-commerce sector, as well as individuals interested in starting an e-commerce business.

Eng. Ali AlSuwaidi, Director General of Ajman Free Zone, stated: “At AFZ, we understand the importance of providing businesses with modern, advanced services to stay competitive in an ever-changing market. Consequently, the free zone ensures to offer innovative solutions to its business partners to unlock more opportunities and serve their customers better.

"The e-commerce sector has been integral to AFZ’s growth, especially considering its rise in the country. AFZ recognizes the importance of having advanced logistics facilities installed in strategic locations for broad outreach and market penetration, in order to facilitate e-commerce growth. We will continue to attract more businesses with our e-commerce hub, offering an advanced range of solutions to facilitate business growth, while providing them with modern facilities, innovative solutions, and other value-added services for e-commerce businesses.”

The E-commerce Hub, which is in close proximity to the Ajman Port, as well as Dubai and Sharjah international airports, provides quick access to all main roadways and enhances a business' logistical experience. The AFZ E-commerce Hub also guarantees 24/7 security and plenty of networking opportunities, building a solid foundation and assuring the sustainability of a business.