Dubai: Al Tayer Motors has received 'The Chairman's Award' from Ford, chosen from among dealerships in more than 50 markets. The Dubai dealership also bagged 'The President's Award' for service and sales for 2019.
The awards are given based on parameters that include the top results achieved in sales and service customer satisfaction indexes, as well as vehicle and parts sales achievements, which record scores given to the dealership by Ford customers throughout the year.
"That Al Tayer Motors won three awards is a tribute to the fundamental focus the company puts on customer satisfaction," said Randy Krieger, President, Ford Direct Markets. "From the executive management attention, to the peerless facilities, to the detailed customer satisfaction processes and metrics, even down to the comprehensive training and new-employee induction process, Al Tayer Motors lives its commitment to customer satisfaction throughout every facet of the organization.”
Ashok Khanna, CEO of Al Tayer Motors, said: “We continue to invest in training programmes for staff members, enhancing our services and facilities to better serve our customers, and providing them with one of the UAE’s best vehicle ownership experiences."
