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The best airports for 13 million travellers revealed

Singapore's Changi airport wins top award for fifth year in a row

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Singapore's Changi Airport continues to receive huge approval ratings from international flyers.

Dubai: Consumer aviation website Skytrax has just released the 2017 edition of its annual World Airport Awards, and several airline hubs from Asia have garnered a lot of approval ratings from more than 13 million travellers.

Singapore’s Changi International Airport took home the crown as the best passenger terminal in the world for the fifth consecutive year.

The Southeast Asian transit hub emerged as the 2017 winner after flyers rated 550 airports based on a number of performance parameters, including terminal comfort, public transport options, waiting times at security screening, check-in facilities, TV and entertainment facilities, WiFi service, power charging stations, among many others.

Taking the second spot this year is Tokyo’s Haneda Airport, followed by South Korea’s Incheon International Airport, Germany’s Munich Airport and Hong Kong International Airport in the top five.

Rounding up the top ten are Qatar’s Hamad International Airport Doha, Central Japan International Airport, Zurich Airport, London Heathrow Airport and Frankfurt Airport.

In terms of cleanliness, Japan’s Tokyo Haneda stood out, snagging the award for world’s cleanest aviation hub.

For staff service, Taiwan’s Taoyuan International Airport earned the most votes from travellers, while Hong Kong’s aviation hub has been rated as the best for dining.

Here’s a quick look at the top-rated airports in the world:

World’s Best Airports

  1. Singapore Changi Airport
  2. Tokyo International Airport (Haneda)
  3. Incheon International Airport
  4. Munich Airport
  5. Hong Kong International Airport
  6. Hamad International Airport
  7. Chubu Centrair Nagoya
  8. Zurich Airport
  9. London Heathrow Airport
  10. Frankfurt Airport

Cleanest Airports

  1. Tokyo Haneda
  2. Seoul Incheon
  3. Centrair Nagoya
  4. Taiwan Taoyuan
  5. Tokyo Narita
  6. Singapore Changi
  7. Hong Kong
  8. Zurich
  9. Kansai Osaka
  10. Doha Hamad

Most Improved Airports

  1. Soekarno–Hatta
  2. Hamad Doha
  3. Houston IAH
  4. Delhi
  5. Haikou Meilan
  6. Guangzhou
  7. Phoenix
  8. Tokyo Narita
  9. Paris CDG
  10. Los Angeles

Best Airport Hotels

  1. Crowne Plaza Changi Airport
  2. Pullman Guangzhou Airport
  3. Hong Kong Sky City Marriott
  4. Hilton Munich Airport
  5. Regal Airport Hong Kong
  6. Langham Place Beijing
  7. Fairmont Vancouver Airport
  8. Mövenpick Hotel Bahrain
  9. Hilton Frankfurt Airport
  10. Sofitel Heathrow

Best Airport Staff Service

  1. Taiwan Taoyuan
  2. Seoul Incheon
  3. Tokyo (Haneda)
  4. Singapore Changi
  5. Central Japan
  6. Kansai
  7. Kuala Lumpur
  8. Narita
  9. Hong Kong
  10. Vienna

Best Airports for Dining

  1. Hong Kong
  2. Singapore Changi
  3. Tokyo Narita
  4. Seoul Incheon
  5. Doha Hamad
  6. Kansai Osaka
  7. Centrair Nagoya
  8. London Heathrow
  9. Houston
  10. Munich

Best Regional Airports

  1. Centrair Nagoya
  2. Cincinnati / Northern Kentucky
  3. Hamburg
  4. Denver
  5. Cologne / Bonn
  6. Durban King Shaka
  7. London City
  8. Dusseldorf
  9. Xi’an
  10. Gimpo

Best Airport Shopping

  1. London Heathrow
  2. Seoul Incheon
  3. Hong Kong
  4. Singapore Changi
  5. Doha Hamad
  6. Dubai
  7. Amsterdam Schiphol
  8. Paris CDG
  9. Frankfurt
  10. Zurich