Emirates warns against social media ads after surge in fake ticket scams

Fraudulent ads are luring users to share personal data, click on malicious links

Last updated: July 30, 2025 | 11:30

1 MIN READ

The airline has decided to temporarily suspend all advertising campaigns on social media

Supplied

Dubai: Emirates has warned customers against a wave of fraudulent advertisements spreading across several social media platforms, aimed at deceiving users into buying fake tickets, sharing personal information, or clicking on malicious links.

Also Read: Emirates lists 136 new jobs, including in India

The airline said these deceptive ads impersonate its official branding, using fake links and visuals that closely resemble its corporate identity. “To protect our customers and safeguard our brand, we have decided to temporarily suspend all of our advertising campaigns on social media,” the airline said in a statement. “We are working closely with platform providers to identify and remove these ads quickly — often within minutes of their appearance.”

Also Read: World’s safest airlines revealed: Emirates, Etihad, flydubai and Air Arabia rank high

The Dubai-based carrier stressed that “customer safety is our top priority,” urging customers to remain vigilant and verify any suspicious content before engaging with it online.

Khitam Al AmirChief News Editor

With over 30 years of journalistic experience spanning from Jordan to the UAE, Khitam has spent the past 22 years reporting on national and regional news from Dubai, with a strong focus on the UAE, GCC and broader Arab affairs. As Chief News Editor, she brings extensive expertise in delivering breaking and engaging news to readers. Beginning her tenure as a translator, she advanced through roles as Senior Translator and Chief Translator before transitioning to editorial positions, culminating in her current leadership role. Her responsibilities encompass monitoring breaking news across the UAE and the broader Arab region, ensuring timely and accurate dissemination to the public. Born into a family of journalists, Khitam's passion for news was ignited early in life. A defining moment in her youth occurred in September 1985 when she had the opportunity to converse with the late British Prime Minister Margaret Thatcher during her visit to a Palestinian refugee camp north of Amman. During this encounter, Khitam shared her family's experiences of displacement from their home in Palestine and their subsequent refuge in Jordan. This poignant interaction not only deepened her understanding of geopolitical issues but also solidified her commitment to pursuing a career in journalism, aiming to shed light on the stories of those affected by regional conflicts. Khitam’s commitment to accurate and timely reporting drives her to seek out news that interests readers, making her a trusted source for news on the UAE and the broader Gulf region.