In the span of just a few weeks, people have had to significantly change the way they work, communicate, socialise and shop.
Remote-learning, social distancing and work-from-home are the new norms.
As governments issue lockdowns and suspend flights, many businesses are trying to adapt to this shift by transforming the way they operate and trying to stay in business while keeping their workforce safe. The shift to “remote-working” may seem simple, but if not managed properly can result in great losses for many companies.
So, as we continually see a rise in remote work, how can businesses make this shift smoothly and effectively?
Not just plug-and-play
Simply setting up a laptop on a home desk and conducting business as usual isn’t a sustainable solution. The distractions at home are countless from the TV to noisy family members and neighbours, pets, household chores or even the lure of that soft coach.
The possibility of missing an important call is quite high. A virtual receptionist can answer all incoming calls professionally and transfer them to the correct person in the team according to the client’s instructions and take notes if someone is unavailable to take the call.
What’s more, call instructions and forwarding options can be updated remotely and in real time.
These home distractions can also mean difficulty to focus, which results in less productivity especially for tedious tasks such as compiling reports or translating documents. With limited resources and funds hiring is not an option for many businesses, therefore a virtual secretary is the best solution.
A virtual office provides a team of skilled secretaries who are available to assist on-site or remotely. A company can access a range of remote support and home delivery services through an allocated personal assistant.
The team can assist with a scope of services such as admin support, translations, professional printing, website design, social media management or even HR support allowing the virtual office client to save on the cost of hiring or the hassle of managing a large team.
Another recurrent issue that many remote workers are facing now is the time and hassle technology problems are taking to get resolve, resulting in wasted working hours and disrupted work for other team members as a consequence.
A virtual office provides a team of local IT experts that are available 24/7 to assist with a variety of tasks, from simple desktop fixes to complex IT issues and even network support and consistency.
— Razan Dozom is PR and Business Development Manager at Servcorp.