Dubai: A range of Nestle coffee has been recalled over concerns that the jars may contain fragments of glass, the manufacturer announced in a press statement.
Products that may be affected are in a speciality soluble range in 100g jars, including the Alta Rica, Alta Rica Decaff, Cap Columbie, Suraya and Espresso types, which have a distinctive plastic sleeve.
Some of the jars may be susceptible to breakage during the delivery process to our customers and consequently may contain small pieces of glass, the statement read.
However, Dubai Municipality said that this isn’t serious.
“This is not a serious issue as the product is not commonly found in the UAE,” Khalid Mohammed Sharif, Director of Food Control department at Dubai Municipality said.
“The product is produced in South East Asia and is only found in limited quantity and in select stores,” Sharif explained.
He added that the recall is only a precautionary measure and that Nestle had already informed the Municipality of its decision to recall.
“We were informed about it two days ago by Nestle as they wanted us to be in the picture. We have since taken all the necessary action is such situations and made sure the product is removed from stores.”
The Nestle statement continued: “The quality and safety of our products is a non-negotiable priority for our Company. Only products in this specific jar format are affected. We will be changing the packaging format before we reintroduce this coffee range to the market,” the statement continued. It also included an apology to consumers and customers for any inconvenience.
Consumers wishing to exchange the above products should contact Nestle on: email@example.com