Dubai: If you have misplaced your accident report and are unable to file an insurance claim to cover the cost of damage and repair, you can reissue the copy of the accident report online through Dubai Police. This service allows customers to obtain a copy of an accident report that was issued earlier stating that the vehicle was involved in a traffic accident, to benefit from insurance services to cover the costs of damage and fixing the vehicle in garages.
How do I report a car accident?
If a major accident has occurred, call – 999. Explain to the emergency operator that you have been involved in a crash and require police assistance. For a comprehensive step by step on what to do next, click here.
In case, there is a minor accident with no injuries, call 901, which is Dubai Police’s non-emergency line or go to their official app to file a report directly. For a detailed guide on how to report a minor traffic accident, click here to find out more.
Also, sometimes, you might find yourself in a situation where your vehicle has been damaged but do not know the perpetrator that hit your car. To know how to file a report for an unknown accident, read here.
In all the cases listed above, you will be given an accident report by the police, which you can use to complete the necessary paperwork when it comes to filing insurance claims and getting the damages repaired. However, in case you lose the accident report, you can also get it reissued through Dubai Police. Here’s how.
How do I reissue my traffic accident report?
The process for reissuing an accident report can be done through various platforms offered by Dubai Police.
Required information:
- Emirates ID number.
- Driver's Licence number and place of issuance
- Email ID.
Where can I reissue a lost traffic accident report?
- Dubai Police mobile application.
- Website - dubaipolice.gov.ae.
- Call - 901.
- Dubai Police Stations.
Dubai Police’s non-emergency is 901, to find out when you should 901 and not 999, read here.
How much does it cost to obtain a copy of an accident report?
- Dh100.
- Dh20 for knowledge and innovation fees.
- For the online transaction, you can make the payment using your credit card.
Steps for reissuing a traffic accident report:
These steps are according to Dubai Police’s website – dubaipolice.gov.ae:
- Go to the menu tab, which is on the right.
- Click on ‘Services’.
- Scroll down to ‘Traffic Services.’
- Choose the third service option: ‘How to reissue a lost traffic accident report in Dubai.’
- Click on the green tab labelled, ‘Access Service’.
- Fill up the application form, by providing your Emirates ID number, licence number and email address.
- Submit request.
- After submitting the application form, you will receive a transaction number via SMS and email.
- You will receive the certificate and receipt on your registered email address.
Applying through the Dubai Police app:
- Download the Dubai Police app, available on the IOS App Store and Google Play.
- Open the app, go the menu tab which is on the bottom of the screen.
- Click on ‘Services’.
- Scroll down to ‘Traffic Services’, which is the third category.
- Choose the second service ‘Reissuing Traffic Accident.’
- Fill up the application form and follow the steps mentioned above to complete the service.
