Dubai Majid Al Futtaim has struck a partnership with Mr Usta, which will have the latter become the preferred after-sales solution provider for Majid Al Futtaim brands in the UAE. The partnership will provide customers at Carrefour, Crate & Barrel and Maison du Monde with the option to access licensed professionals to complete after-sale services.
Members of Share, Majid Al Futtaim’s lifestyle rewards programme, will also have the option to earn and redeem points on Mr Usta services through the app.
“Given the financial pressure on smaller businesses at present, we believe that large can have a positive influence on the SME sector through similar partnerships,” said Joe Abi Akl, Chief Corporate Development Officer. “While this agreement will provide new revenue streams for Mr Usta, it will improve our offering and provide our customers with safe and reliable home services.
“We continue to evolve our business ecosystem to ensure that our customers have access to the best end-to-end experience. To do this, it is important for Majid Al Futtaim to add complementary and adjacent business services to our core businesses through partnerships with innovative solution providers.”
