Emirates NBD clarifies on DirectRemit: No new fee for money transfers to India, Pakistan, Philippines, Egypt

Dh26 fee applies to non-core corridors, not popular remittance countries: Emirates NBD

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Justin Varghese, Your Money Editor
1 MIN READ
Emirates NBD head office in Dubai, UAE
Emirates NBD head office in Dubai, UAE

Dubai: Emirates NBD has clarified that its DirectRemit international money transfers to popular remittance countries — including India, Pakistan, Egypt, and the Philippines — will continue to be free of charge for customers.

In a clarification statement sent in response to media reports, the bank said:

“To clarify: Emirates NBD will not be charging Dh26 for remittances to key corridors such as India, Pakistan, Egypt, and the Philippines. These corridors will remain free of charge for our customers. The Dh26 fee applies only to non-core corridors, in line with Central Bank regulations.”

ENBD to alert customers

The bank confirmed it is issuing an electronic direct mail (EDM) to customers affected by the change and will publish a formal press release on Monday to provide further clarification.

The Dh26.25 fee, inclusive of VAT, will apply only to remittances made to countries outside of the bank’s designated zero-fee corridors, and only when sent via online, mobile, or ENBD X digital channels.

International wire transfers through UAE banks often carry fees ranging from Dh20 to Dh60, depending on the destination and platform used. However, Emirates NBD’s DirectRemit service to selected countries has long been promoted as a zero-fee offering — and that remains unchanged for the major corridors mentioned.

Customers are advised to review the list of eligible corridors in their ENBD app or platform to confirm whether their intended destination qualifies for zero-fee transfers.

Justin Varghese
Justin VargheseYour Money Editor
Justin is a personal finance author and seasoned business journalist with over a decade of experience. He makes it his mission to break down complex financial topics and make them clear, relatable, and relevant—helping everyday readers navigate today’s economy with confidence. Before returning to his Middle Eastern roots, where he was born and raised, Justin worked as a Business Correspondent at Reuters, reporting on equities and economic trends across both the Middle East and Asia-Pacific regions.

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