Dh26 fee applies to non-core corridors, not popular remittance countries: Emirates NBD
Dubai: Emirates NBD has clarified that its DirectRemit international money transfers to popular remittance countries — including India, Pakistan, Egypt, and the Philippines — will continue to be free of charge for customers.
This follows customer concerns over a bank notification that indicated a Dh26.25 transfer fee would be applied to all international transfers from September 1, 2025, including DirectRemit.
In a clarification statement sent in response to media reports, the bank said:
“To clarify: Emirates NBD will not be charging Dh26 for remittances to key corridors such as India, Pakistan, Egypt, and the Philippines. These corridors will remain free of charge for our customers. The Dh26 fee applies only to non-core corridors, in line with Central Bank regulations.”
The bank confirmed it is issuing an electronic direct mail (EDM) to customers affected by the change and will publish a formal press release on Monday to provide further clarification.
The Dh26.25 fee, inclusive of VAT, will apply only to remittances made to countries outside of the bank’s designated zero-fee corridors, and only when sent via online, mobile, or ENBD X digital channels.
International wire transfers through UAE banks often carry fees ranging from Dh20 to Dh60, depending on the destination and platform used. However, Emirates NBD’s DirectRemit service to selected countries has long been promoted as a zero-fee offering — and that remains unchanged for the major corridors mentioned.
Customers are advised to review the list of eligible corridors in their ENBD app or platform to confirm whether their intended destination qualifies for zero-fee transfers.
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