Bus on demand
The minibus service allows commuters to book short trips at a low cost. Image Credit: RTA

Dubai: Looking for a quick bus ride but don't have a stop nearby? Dubai's Roads and Transport Authority (RTA) offers a service called ‘Bus on Demand’, which offers commuters with a mini bus that picks them up from their preferred location and drops them off based on their selection on the route map. The entire journey is selected from an interactive map available on the dedicated RTA app – ‘Dubai Bus on Demand’.

It is currently available only in certain areas in Dubai and the pick-up and drop-off locations have to be within the same area.

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A mini-bus part of the Bus on Demand fleet. Image Credit: Gulf News archives

How can I use the app?

Step 1: Download the app

The app, called ‘Dubai Bus On Demand’ is available on the Apple App Store and the Google Play Store.

Step 2: Enter your details

Once you download the app, you will first be required to enter details like your first name, last name, email address and mobile number.

Once you have entered the details, you will receive a one-time password (OTP) from RTA to verify you as a user.

Step 3: Provide payment details

Next, you would need to select a method of payment, either through a credit card or nol card.

Step 4: Select your route

The app only allows users to select the areas where the service is available. (If you are not within one of these zones, the location detected will be shown as ‘out of zone’.)

Once you select your current location, you will then be asked to choose the drop-off point.

Step 5: Confirm ride

The app will then tell you how long it will take for the bus on-demand to reach you, and the duration of the ride. You will also be informed of the cost. Once you confirm the location, the app will also provide basic directions on how you can reach the closest pick up spot.

Where can I use this service?

The areas is currently being provided in the following areas in Dubai:

1. Al Barsha 1

2. Dubai Internet City

3. International City

4. The Greens

5. Dubai Silicon Oasis.


Flat fee of Dh5 per trip/passenger.