Darb Abu Dhabi toll gate
Picture used for illustrative purposes only. Image Credit: Gulf News

Dubai: Abu Dhabi is all set to begin the road toll system – Darb – which will become operational from January 2, 2021, with four toll gates set up across the emirate.

On December 8, 2020, the Integrated Transport Centre (ITC) stated that the ‘Darb’ toll system would go live from January 2, with details of the cost and registration process announced. However, the road toll system had first been announced at the end of 2019. At the time of the announcement last year, motorists were able to register for the toll system through an online system.

If you had already registered for the Abu Dhabi road toll last year, what happens to the payment you had made? A Gulf News reader wrote in with the query.

He said: “What will happen to those of us who registered and paid for Abu Dhabi toll? We had registered online and now they have announced new system called ‘Darb’. I had paid Dh200 last year. Now, I downloaded the Darb application and tried to log on with my registration details that I had set up with the Abu Dhabi Department of Transport. But the system is not accepting my previous registration and asking me to register again. So, what should I do and what happened with my payment and with the old registration?”

Previous registrations migrated

In a statement to www.gulfnews.com, the Abu Dhabi Department of Municipalities and Transport said: “Please note that vehicles registered and balances have been migrated to the new system. Just register and you would be able to see your registered vehicles including the previous balances.”

How to register in the new system

You can register via the Darb website - https://darb.itc.gov.ae/RucWeb/login - or through the Darb app.

Step 1: Create New Account – Individual

Step 2: Enter your email address and check on the Captcha verification.

Step 3: Enter the one-time password sent to your email address.

Step 4: Enter your vehicle details like the emirate where it is registered and the Traffic Code No. You can find the T.C. No. at the back of your driving licence.

Step 5: Verify the mobile number associated with the T.C. No – you will be asked to verify the mobile number and a one-time password will be sent to your mobile.

Step 6: Fill in the registration form.

Step 7: Make the payment.

The minimum payment is Dh100 per vehicle, but Dh50 will be credited back to the user account after registration is completed. Then, they can top up the account and the toll will be deducted automatically every time they pass a toll point.

Exemptions and charge during peak hours

The authorities have announced that certain categories of vehicles will be exempted from the road toll. Also, the toll will only be charged during peak hours in the morning (7am to 9am) and evening (5pm to 7pm). Read our detailed guide on all you need to know about the Darb toll system here.