Living In UAE

UAE: How you can report on government services online by being a mystery shopper

The ‘mystery shopper’ app was launched to give feedback on government services

Published: March 03, 2020 12:49 Huda Tabrez, Senior News Editor

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Mystery shopper 1 — Image Credit:

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Mystery shopper 2 — Image Credit:

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Mystery shopper 4 — What is a mystery shopper? Image Credit:

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Mystery shopper 5 — Mystery shoppers have been a part of the continuous improvement process in government departments in the UAE. Image Credit:

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Mystery shopper 6 new — Image Credit:

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Mystery shopper 9 — How can I download the app - UAE Mystery Shopper? Image Credit:

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Mystery shopper 11 — The app is available in eight languages. Image Credit:

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Mystery shopper 12 — Image Credit:

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Mystery shopper 13 — How do I use the app? Image Credit:

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Mystery shopper 14 — You can rate a department's service using a 'thumbs up' or 'thumbs down'. Image Credit:

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