UAE: How you can report on government services online by being a mystery shopper
The ‘mystery shopper’ app was launched to give feedback on government services
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The meeting took place on March 2, 2020.
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What is a mystery shopper?
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Mystery shoppers have been a part of the continuous improvement process in government departments in the UAE.
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How can I download the app - UAE Mystery Shopper?
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The app is available in eight languages.
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How do I use the app?
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You can rate a department's service using a 'thumbs up' or 'thumbs down'.
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