Coronavirus: 140 UAE federal government services you can access completely online

Dubai: Even as the UAE authorities issue ‘stay at home’ advisories, it does not mean that you cannot get federal government work done without stepping out.

UAE government’s portal u.ae and its National Call Centre – 171 – provide access to over 140 federal government services completely online.

To access these services all you need to do is visit www.u.ae and click on the ‘Services around the clock’ icon.

This will direct you to a home page where you can access all services, based on the relevant ministry.

You can also call the National Call Centre on 171 or communicate with them via Whatsapp on 800 777 177

Here is a list of all the ministries and the services they provide online.

You can access the following services from the Ministry of Interior:

1. Pay traffic fines

2. Issue Light Vehicle Driving Licence

3. Renew Vehicle Driving Licence

4. Issue Vehicle Licence

5. Police Clearance Certificate

6. Replace Driver's Licence Issued by Another Country

7. Issue Traffic Clearance Certificate

8. Open Traffic File

9. Minor Traffic Accident Preview Report

10. To Whom It May Concern Certificate – Civil Defence

11. File criminal report

12. File Financial Reports (Insufficient Funds/Bounced Cheque)

You can access the following services from MOHAP:

1. Submit Complaints about Private Health Facilities & Medical Staff

2. Submit Medical Complaints about Government Hospitals

3. Issue Birth Certificate

4. Issue Authenticated Copy of Birth Certificate

5. Issue Death Certificate

6. Issue Authenticated Copy of Death Certificate

7. Issue Age Estimation Certificate

8. Issue Health Card

9. Renew Health Card

10. Issue Health Card for People of Determination

11. Attestation of Sick Leave

12. Approval of Medical Reports

13. Examination of Expatriates

14. Home Mobile Healthcare

15. Schedule Medical Appointment

You can access the following services from MOHRE:

1. Register Labour Complaints

2. Register Domestic Worker Complaint

3. Request a Quota of Work Permits for Establishments

4. Issue New Work Permit

5. Issue Domestic Worker Contract

6. Issue Domestic Worker Work Permit

7. Renew Domestic Worker Contract

8. Issue Labour Contract

9. Renew Work Permit and Labour Contract/ Work Permit

10. Cancel Domestic Worker Contract

You can access the following services from the Federal Authority:

1. Issue Entry Permit

2. Renew Residency Permits

3. Issue Residency for Employee

4. Renew ID Card

5. Issue New Passport

6. Renew Passport

7. Issue New Family Book

You can access the following services from TRA:

1. Submit Complaint about Telecomm Providers

You can access the following services from MOFAIC:

1. Issue Emergency Passport

2. Issue Diplomatic Cards

3. Issue Diplomatic, Special or Mission Passport

4. Renew passport for UAE nationals abroad

5. Attest Official Documents, Certificates & Commercial Invoices

You can access the following services from FEWA:

1. Activate Service for New Customer

2. Electricity & Water Connection(Permanent / Temporary)

3. Approve Electricity Technical Drawings

4. Approve Water Technical Drawings

5. Report Water & Electricity Breakdowns

6. Pay Due Amounts

7. Pay Water & Electricity Bills

8. Request NOC (Water)

9. Request NOC (Electricity)

You can access the following services from Emirates Post:

1. Send / Receive – Domestic Express

2. Send / Receive – Domestic /International Premium

3. Request MyPost (personal postal address)/ Business Box

4. Renew MyPost / Business Box

You can access the following services from the Zakat Fund:

1. Fatwa Request & Zakat Calculation

2. Zakat Payment

3. Request Zakat

You can access the following services from Awqaf:

1. Electronic Fatwas

2. Smart Platform for Teaching Holy Qura'an

You can access the following services from Ministry of Community Development:

1. Apply for Social Aid

2. Request To Whom It May Concern Certificate

3. Assess Disability Case

4. Issue New Card for People of Determination

5. Renew Card for People of Determination

6. Join Senior Citizens' Homes Registration

7. Register Elderly in Mobile Unit

8. Apply for Marriage Grant

9. Apply to Participate in Mass Wedding

10. Family Counselling “Ta’aluf”

You can access the following services from Ministry of Justice:

1. Apply for To Whom It May Concern Certificate in Public Prosecution

2. Registration of Order of Payment

3. Registration of Cases Before Federal Courts of Appeal

4. Registration of Cases Before Federal

Courts of First Instance

5. Registration of Disputes Before Alternative Litigation Systems

6. Registration of Execution File

7. Request Marriage Contract

You can access the following services from Ministry of Education:

1. Request for Equivalence of Educational

Qualifications Abroad – Higher Education

2. Request for Equivalence of a General Education Certificate

3. Inquire about Educational Institutes/Study Programme

4. Apply for Scholarships

5. Apply for Registration & Admission of a Student at an Emirati School

6. Enrol Students in Public Higher Education Institutions

7. Provide Social, Academic & Career Care for Students

You can access the following services from MCKD:

1. Register Archaeological Sites & Pieces

2. Register Borrowed Cultural Objects

3. Issue International Standard Book Number (ISBN)

4. Library Membership

5. Rent MCKD Theatres, Halls & Areas

You can access the following services from MOCCAE:

1. Request Agricultural Guidance

2. Request Support Materials for Farmers

3. Request Support Materials for Fishermen

You can access the following services from Ministry of Economy:

1. Issue Certificate of Origin to National & GCC Industrial Products

2. Apply for Price Increase Requests

3. Register Compilations

4. Register Commercial Agency

5. Renew Registration of Commercial Agency

6. Register Patents

7. Renew Patents

8. Resolve Consumer Complaints

9. Copyright Infringement

You can access the following services from MOID:

1. Provide Ownership of Governmental Houses

You can access the following services from Ministry of Finance:

1. Refill Unregistered e-Dirham Cards (Red & Blue)

2. Refill Registered e-Dirham Cards (Green, Silver & Gold)

3. Refund Revenue Due to Customers

You can access the following services the Sheikh Zayed Housing Programme (for Emiratis):

1. Order New Residential Support

2. Submit Grievance to a Housing Aid Decision

3. Open File for Housing Assistance

4. Initial Delivery Request

You can access the following services from NMC:

1. Publish / Broadcast News through Available Channels & Platforms.

2. Printing publications

3. Regulate Entry of Media Materials through State Ports

You can access the following services from the Insurance Authority:

1. Registration Renewal of National Insurance Company Branch

2. Registration Renewal of Insurance Broker Branch

3. Registration Renewal of Insurance Agents for Individuals

4. Registration Renewal of Insurance Agents for Companies

5. Registration Renewal of Insurance Consultant - Individual

6. Registration Renewal of Health Insurance

7. Registration Renewal of Branch of Foreign Insurance Company

You can access the following services from GPSSA (For Emiratis):

1. Issue To Whom It May Concern Certificate

2. Update Pensioners & Beneficiaries Data

3. Addition of Previous Service

4. Registration of UAE National Employees Working in GCC Countries

5. Registration of Insured in Governmental or Private Sector

6. Calculation of End-of-service Benefits & Pension Salary

7. Disbursement of Social Security Benefits

You can access the following services from ESMA:

1. Issue Certificate of Conformity (ECAS)

2. Notification of Conformity Assessment Bodies

Apart from u.ae, you can also connect with ESMA on the following platforms:

You can access the following services from FCA:

1. Dissemination of Circulars & Decisions through Single Window System

2. Respond to Customs Inquiries

You can access the following services from FTA:

1. Renew Licence to Practice Profession

2.Register Pleasure Boat – New

3.Register Pleasure Boat – Renew

4. Issue Navigation Licence for National Commercial Vessel – Renew

5. Issue Document on the Minimum Safe Manning – Renew

6.Operating License – Renew

7.Operating Card for National Vehicles – Renew

You can access the following services from the SCA:

1. Provide Resolutions of Complaints in Securities Trading

2. Settle Securities Trading Disputes

You can access the following services from FAHR:

1. Objection to the Grievance Committee Decision Request

2. Organisational Structures Review & Approval Request

3. Job Evaluation & Description Support

4. Support Al Mawrid System

5. Training on E-systems Related to HR Legislations & Systems Request

6. Training on HR Legislations & Systems Request

7. Training Companies Approval Request

8. Emirates Award for Federal Government HR Support Request

9. Support for HR Enablers Request

10. Benchmark Request

11. HR Club Subscription Request