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    How can you access funds in your UAE bank account and request for its closure if you are unable to return to the Emirates?

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    How can you access funds in your UAE bank account and request for its closure if you are unable to return to the Emirates?

    Help: I lost my UAE job while outside the country and need my savings to continue living


    Published:  September 06, 2020 18:17 Huda Tabrez, Living in UAE Editor

    1 of 16
    How can you access funds in your UAE bank account and request for its closure if you are unable to return to the UAE?
    If you are unable to return to the UAE can you access your bank account and request for an account closure? Image Credit: Gulf News
    2 of 16
    The reader asked: “A family member of mine is out of the UAE and unable to return as his sponsor has informed him not to return and is cancelling his visa.
    A Gulf News reader enquired regarding the case of a family member who had lost his job while outside the UAE and was unable to return. Image Credit: Stock image
    3 of 16
    He does not have online banking activated on the account and his ATM card expired in April 2020
    With no online banking and an expired ATM card, the individual was struggling to access the much-needed funds. Image Credit: Stock image
    4 of 16
    Now, he is in need of this money to survive and I am feeling clueless and helpless on how to withdraw the amount and transfer it to h
    The reader asked how he could help his family member withdraw the amount. Image Credit: Gulf News
    5 of 16
    Please suggest if you have any information about this situation
    Image Credit: Stock image
    6 of 16
    Gulf News raised the issue with banks in the UAE, to find out what a customer can do if he or she wishes to withdraw money from an account and request for closure
    UAE banks shared the process they follow in such cases. Image Credit: Stock image
    7 of 16
    It is important to note that each bank would have its own policies and procedures to address the client’s request.
    Each bank's policy may be different. Image Credit: Gulf News
    8 of 16
    However, it is possible to not only access the funds in your account but also request for the account closure while you are outside the UAE.
    Reach out to the specific bank to find out the procedures they follow. Image Credit: Stock image
    9 of 16
    An account closure request is signed and submitted in original by the client at any of our branches to perform a final closure of the account
    RAKBANK commented on how a customer may be able to request for account closure. Image Credit: Stock image
    10 of 16
    In case the client is out of the country and unable to visit the branch to submit the account closure request
    For customers who are outside the country, certain documents need to be provided and specific forms need to be filled in. Image Credit: Gulf News
    11 of 16
    The client returns the original documents to the Bank via courier or post after filling them in and signing them.
    The bank requires the original documents to be sent via mail our courier to process the request. Image Credit: Stock image
    12 of 16
    The process for closure in such situations can also vary based on different scenarios, according to Abu Dhabi Commercial Bank.
    Depending on specific scenarios, the requirements may also vary from a bank. Image Credit: Stock image
    13 of 16
    With the specific customer details, we will be able to provide the exact requirement from the customer
    Abu Dhabi Commercial Bank commented on how banks may require details of the customer's case in order to process the request. Image Credit: Gulf News
    14 of 16
    In all cases, customer has to send his request from his registered email address
    The bank said that its customers should contact the bank through email for their case to be resolved. Image Credit: Stock image
    15 of 16
    With most UAE banks having various channels that customers can use to reach out to their customer support teams
    Banks across the UAE have dedicated customer service departments that can be contacted for such requests. Image Credit: Stock image
    16 of 16
    Based on the bank’s request, you may be required to submit documents to complete the procedure.
    You would need to provide your case details and follow the guidelines provided by the bank in order to access your funds and close the account. Image Credit: Gulf News
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