COVID-19: Stuck outside the UAE? Residents should register here

UAE residents who are stuck outside the UAE can register with the Federal Authority for Identity and Citizenship (ICA).

Read all about the announcement by the Ministry of Foreign Affairs and International Cooperation (MoFAIC) and ICA here: https://gulfnews.com/1.1591882067347

If you are stranded outside the UAE, you need to fill out the form on the ICA website.

To access the form, visit: https://smartservices.ica.gov.ae/echannels/web/client/guest/index.html#/issueResidentEntryPermission/request/708/step1?administrativeRegionId=1&withException=false

Make sure you do not book flights without receiving an approval from the concerned authorities. As approvals may take time, it is best to book tickets once you receive an approval number. Picture used for illustrative purposes only.

The online form is available here: https://beta.smartservices.ica.gov.ae/echannels/web/client/guest/index.html#/issueResidentEntryPermission/request/708/step1?administrativeRegionId=1&withException=false

Step 1: Fill in the application form. Picture used for illustrative purposes only.

The entry for your name in Arabic will automatically be filled in as long as you have provided the correct information earlier.

Step 2: Upload documents

You need to have digital copies of your passport and visa copy, your passport sized photograph and proof of your visit outside the UAE. Picture used for illustrative purposes only.

Make sure the files are in the correct size and format. Picture used for illustrative purposes only.

If your application gets stuck due to a glitch, refresh the application using the draft number you will receive. Picture used for illustrative purposes only.

There are no fees charged for this application. Picture used for illustrative purposes only.

Step 3: Review application and submit. Picture used for illustrative purposes only.

Once you have completed your application, you will receive a tracking number. You simply need to wait for your approval to come through. Picture used for illustrative purposes only.

Having trouble submitting the application? Reach out to ICA on +971600522222. Picture used for illustrative purposes only.

When can I fly back to the UAE? Flights have resumed limited operations. Picture used for illustrative purposes only.

Picture used for illustrative purposes only.