Zurida Pearce, Marketing and VM manager, Lifestyle, gives us her list

1 The thing is... Almost always followed by nothing.
2 Don't worry... When I hear this, I know it's time to worry.
3 It's not possible… Such a quitter!
4 I told you so… Yes, so you did. So what?
5 Sorry, but... Well, you will be sorry alright.
6 Give me two minutes... More like 20, you mean?
7 I have the perfect solution for you... If I had a dirham for every time I am told this, I would've been a billionaire by now.
8 Hi, who is this? From a person who has called me!
9 Can I have five minutes of your time?… no, you're selling something, goodbye.
10 Oh, I've got a friend who lives in (Canada, Scotland, South Africa)… that does not mean I will know them, those are big places!