Neyox.ai reports 40% faster lead response times with voice AI agents in Dubai property market

Voice AI Agents elevates customer experience across digital platforms

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Neyox.ai reports 40% faster lead response times with voice AI agents in Dubai property market

Neyox.ai today announced a 40% reduction in lead response times for Dubai real estate firms using its Voice AI Agents - helping them engage buyers faster, close more deals, and improve efficiency in one of the world’s most competitive property markets.

As the UAE experiences continued growth in global property investment, developers and brokerages face pressure to respond to inquiries instantly - across websites, calls, and messaging platforms. Delayed responses often lead to missed sales. Neyox.ai’s AI Voice Agents solve this by providing real-time, human-like voice interactions that qualify and engage leads 24/7.

Meeting Expectations in a High-Volume Market

Dubai’s property sector has surged, driven by initiatives like the Golden Visa, long-term residency options, and rising off-plan demand. As competition intensifies, real estate firms need rapid, round-the-clock engagement to stay ahead.

“Today’s buyers expect instant, personalized communication - regardless of time zones or business hours,” said Neeraj Parnami, CEO of Neyox.ai. “Manual lead handling simply can’t keep up. Our Voice AI Agents offer a scalable, always-on solution that delivers natural conversations and faster results - without increasing headcount.”

According to Neyox.ai, clients in Dubai have seen not only a 40% drop in response times but also a 50% rise in engagement since adopting the platform.

Smarter Conversations with Voice AI

Neyox.ai’s Voice AI Agents are engineered to understand natural speech, maintain context, and deliver consistent, brand-aligned conversations across voice-enabled platforms. The technology supports over 30 languages and adapts to campaign goals, making it ideal for Dubai’s global and multilingual audience.

The platform enables 24/7 lead engagement, ensuring no inquiries are missed - even during holidays or after hours. It can qualify high-intent prospects in real time, helping sales teams focus on serious buyers. With rapid deployment, real estate firms can launch time-sensitive campaigns without delay.

The system is customizable for various segments - from luxury and rental properties to commercial or region-specific offerings - and it scales effortlessly to manage thousands of simultaneous voice interactions. It also delivers actionable insights through real-time analytics, allowing teams to continuously refine their engagement strategies. By automating the initial touchpoints and repetitive queries, Voice AI Agents free up human agents to focus on property viewings and deal-making, boosting both productivity and customer satisfaction.

Real Results on the Ground

Merlin Real Estate, a top brokerage in Dubai, integrated Neyox.ai in early 2025 to handle surging inquiry volumes across its off-plan and ready property portfolio.

“Before Neyox.ai, we struggled with inquiry volume,” said Rohit Bachani, Co-Founder at Merlin Real Estate. “Now, leads are contacted within seconds - even after hours - and our team can focus on serious buyers. It’s been transformational.”

In just six months, the firm reported a 40% reduction in average lead response time, a 60% increase in qualified lead handoffs, and a 30% drop in missed after-hours inquiries.

Aligning with the UAE’s PropTech Vision

The UAE leads the region in smart city development and digital transformation. PropTech is now a central pillar of this evolution. Neyox.ai’s Voice AI Agents help real estate businesses modernize client engagement and scale sustainably, contributing to national innovation goals.

“With Dubai’s property market evolving so quickly, firms must adopt tools that enhance both speed and experience,” added Parnami. “Voice AI isn’t just a trend - it’s becoming essential infrastructure for real estate operations.”

Looking Ahead

Neyox.ai is expanding across the GCC, with upcoming deployments in Abu Dhabi, Sharjah, and Riyadh. The company is also investing in advanced AI features, including deeper personalization, predictive lead scoring, and multilingual emotional intelligence - further enhancing its voice-driven platform for real estate success.

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