Jassim Al Hammadi, CEO of Osool with Aisha Al Hosani, Director of Support Services Department Image Credit: Supplied

Residents of Sharjah can easily reserve a limousine directly from their smart phones, by downloading the BURAQ application and specifying the start point and destination. The application will then send the nearest limousine. The application will show the name of the driver, the number of the car plate, and the expected time of the car's arrival. The service includes a fleet of modern BMW cars, with drivers trained to provide a comfortable and safe experience, while applying the highest safety standards approved by the competent authorities.

Jassim Al Hammadi, CEO said, “Osool seeks to conceptualize the best and most creative ideas to support the government's vision, and by providing projects such as the BURAQ project, we are supporting the government’s aim to offer digital options and solutions.”

Al Hammadi added, “The BURAQ application is one of the latest and most advanced smart applications in this field, and it is unique with many unprecedented features. It allows the customer to book a limousine with ease and also provides a service of delivery and collection of documents between government agencies in the city of Sharjah. This will contribute to increasing the well-being of citizens and residents in the emirate, in addition to improving the performance of government agencies through the delivery of documents with the necessary speed and accuracy."

During the launching ceremony of the application, the document delivery and receipt service was also launched, which is limited during the first stage to government departments and agencies in Sharjah. Through the application, the user can check all relevant information about their document delivery in terms of date, time of delivery, and the name of the recipient.

Aisha Al Hosani, Director of Support Services Department said, “We are happy to cooperate with Osool Smart Applications to take advantage of BURAQ, which is considered the best of its kind in smart application services in the region. BURAQ provides integrated services that contribute to facilitating and accelerating the sending and receiving of transactions with various government departments, which will be reflected positively on the quality of performance and customer satisfaction."

Al Hosani added, "We also applaud the department's keenness to enhance coordination and integration between it and the various institutions and agencies in the country in facilitating customer services and simplifying the procedures followed to achieve more leadership in government work."