India issues notice to Meta over WhatsApp's new username feature
The government fears the proposed update could be misused by scammers and fraudsters
The Indian government has issued a notice to Meta over WhatsApp's proposed username feature, seeking a detailed explanation of how the system will work and expressing concerns over its possible misuse.
According to media reports citing sources, the government has given Meta three days to respond and explain the feature's potential impact on user safety and online fraud. The government has also directed the company not to launch the feature in India until discussions with authorities are completed.
The move signals that officials want to closely examine the privacy-focused feature before allowing its rollout in the country.
The proposed update will allow WhatsApp users to communicate without sharing their phone numbers. Instead, they will be able to create unique usernames, similar to those used on Telegram and other social media platforms.
However, government officials are said to be worried that the feature could make it easier for fraudsters to conceal their identities and target unsuspecting users. Sources said messaging platforms must ensure that new features do not create opportunities for scams, impersonation or the spread of misinformation.
Officials have also indicated that technology companies could be held accountable if their products are found to facilitate digital fraud.
WhatsApp has maintained that the feature is designed to strengthen user privacy by reducing the need to share phone numbers. The company has said that people will need to know a user's exact username to contact them.
Cybersecurity experts, however, have warned that the system could be exploited if strong safeguards are not put in place.
The development has also sparked questions about compliance with Indian regulations that require messaging platforms to be linked to verified mobile numbers.
Under the Telecom Cyber Security Rules, 2024, the Department of Telecommunications has introduced strict SIM-verification measures aimed at curbing online fraud and improving digital security. Meta has not yet publicly responded to the government's notice.
