OpenAI faces 7 lawsuits claiming ChatGPT drove people to suicide, delusions

OpenAI is facing seven lawsuits claiming ChatGPT drove people to suicide and harmful delusions even when they had no prior mental health issues.

The lawsuits filed Thursday in California state courts allege wrongful death, assisted suicide, involuntary manslaughter and negligence. 

[EDITOR’S NOTE — This story includes discussion of suicide. If you or someone you know needs help, the national suicide and crisis lifeline in the U.S. is available by calling or texting 988.]

The teenager, 17-year-old Amaurie Lacey, began using ChatGPT for help, according to the lawsuit filed in San Francisco Superior Court.

“Amaurie’s death was neither an accident nor a coincidence but rather the foreseeable consequence of OpenAI and Samuel Altman’s intentional decision to curtail safety testing and rush ChatGPT onto the market,” the lawsuit says.

OpenAI called the situations “incredibly heartbreaking” and said it was reviewing the court filings to understand the details.

Another lawsuit, filed by Alan Brooks, a 48-year-old in Ontario, Canada, claims that for more than two years ChatGPT worked as a “resource tool” for Brooks. Then, without warning, it changed, preying on his vulnerabilities and “manipulating, and inducing him to experience delusions. As a result, Allan, who had no prior mental health illness, was pulled into a mental health crisis that resulted in devastating financial, reputational, and emotional harm.”

“These lawsuits are about accountability for a product that was designed to blur the line between tool and companion all in the name of increasing user engagement and market share,” said Matthew P. Bergman, founding attorney of the Social Media Victims Law Center, in a statement.

“The lawsuits filed against OpenAI reveal what happens when tech companies rush products to market without proper safeguards for young people,” said Daniel Weiss, chief advocacy officer at Common Sense Media, which was not part of the complaints. “These tragic cases show real people whose lives were upended or lost when they used technology designed to keep them engaged rather than keep them safe.”