Al Futtaim Health’s HealthHub achieves Platinum accreditation from Accreditation Canada

HealthHub, Al Futtaim Health's integrated brand of primary care, multispecialty centres and day care surgery centres, has achieved the Platinum level of accreditation from Accreditation Canada. With more than 130 doctors covering over 20 medical fields across 11 centres in Dubai, HealthHub offers high-quality, seamless, and patient-centric care using state-of-the-art technology.

Earning the Platinum accreditation is a testament to HealthHub’s collective commitment to excellence in healthcare, says Managing Director, Haider Al Enzi. “The Platinum Canadian Accreditation is one of the highest honours in the healthcare industry, awarded to organisations that demonstrate exceptional performance in various aspects of healthcare delivery.

“This accreditation is a reflection of our dedication to continuous improvement, innovation and patient-centred care. It underscores our efforts to create a safe, effective and compassionate healthcare environment for our patients and their families.”

Under the Qmentum International Standards by Accreditation Canada, HealthHub was assessed on several key areas of healthcare delivery including quality and safety, client-centred care, effective management, innovation and technology, and community engagement. During the survey, assessors looked at the standardised processes and the active involvement of clients and staff in decision-making to maximise positive outcomes for patients. They assessed how responsive HealthHub was to individual patient preferences, needs, and value and also how it leveraged smart technology and innovative practices to enhance care. Additionally, assessors evaluated its policies including initiatives for continuous improvement and adherence to best practices in healthcare management.

“Meeting all these criteria collectively ensures that HealthHub Clinics deliver high-quality, safe, and effectively managed care, leading to the prestigious Platinum accreditation,” explains Al Enzi.

Established in 2019, HealthHub provides specialised care across a wide range of medical fields from obstetrics, gynaecology, urology and paediatrics to cardiology, neurology, orthopaedics, family medicine, internal medicine and endocrinology, from ENT, dentistry, and ophthalmology to dermatology, plastic surgery and vascular surgery, and from physiotherapy, audiology and nutrition and dietetics to radiology.

“We are deeply grateful to our patients and the entire HealthHub team for their unwavering support and dedication,” says Al Enzi. “Achieving the Platinum accreditation would not have been possible without the hard work and continuous drive for improvement demonstrated by every member of our team. We thank them for their trust and partnership as we continue to strive for the highest standards of care.”