Yet another holiday season, nightmares or peace for techies?

How IT and security teams can survive holiday-season patching pressure

Last updated:
Anoop Paudval, Head of Information Security Governance, Risk, and Compliance (GRC) for Gulf News
3 MIN READ
Illustrative image.
Illustrative image.

Dubai: As the holiday season approaches, most people prepare for travel, shopping, and family gatherings. In contrast, Information Technology and Cybersecurity teams brace for one of the most complex periods in their operational calendar. December brings heightened system load, reduced staffing, and a traditional code freeze meant to stabilize production systems during peak commerce. These conditions create a volatile mix when new vulnerabilities appear, and they often do. The question many organizations face is simple, does holiday-season patching have to be a nightmare, or is it a solvable operational challenge?

The fact

As Many CXOs say, for many organisations, the tension begins with the code freeze itself. Retailers and service providers depend heavily on stable operations from late November through early January, when even minutes of downtime can translate into substantial revenue losses. To mitigate that risk, engineering departments commonly suspend non-critical deployments. But attackers are indifferent to such schedules. Critical vulnerabilities frequently emerge without warning, and when they do, leadership must choose between violating the freeze or knowingly leaving a weakness exposed.

The challenges

Staffing issue adds another layer of difficulty. Across industries, technical teams operate on skeleton crews throughout December. Planned vacations, mandatory time-off rotations, and reduced contractor availability all mean fewer hands on-deck. In normal circumstances, a major security patch might require extensive coordination across security engineering, operations, QA, networking, and application teams. When half of those people are out for the week, the process slows dramatically.

Demand for system performance

At the same time, system load peaks. E-commerce platforms experience their highest transaction volume of the year. Streaming services see increased traffic from holiday downtime. Even internal corporate systems absorb unusual activity as annual processes close out. Applying patches in these conditions increases the risk of performance degradation or unexpected interaction with components already running near capacity. The fear of breaking something during the most business-critical month encourages hesitation, sometimes to the point of paralysis. What do you say?

Agility, plan can fail but planning shouldn’t fail

Despite these challenges, many organizations have demonstrated that holiday-season patching does not need to be chaotic. A growing number of teams use the weeks leading up to the freeze to eliminate patch backlogs, stabilize infrastructure, and validate failover procedures. This preparation reduces the volume of work required during the holiday window and makes urgent updates easier to perform when necessary.

Another effective strategy is establishing a clearly defined “break-glass” process. Instead of scrambling when a severe vulnerability appears, organizations outline in advance what qualifies as an emergency, who has authority to approve freeze exceptions, and which engineering roles must remain on-call. When executed correctly, this eliminates ambiguity and speeds up critical decision-making.

Automation also plays a central role. Organisations with mature CI/CD pipelines, automated testing frameworks, and standardized deployment processes can apply high-priority patches far more safely than those relying on manual workflows. Automation reduces the likelihood of human error, shortens deployment time, and allows teams to progress from development to production with consistent oversight, even when staff coverage is limited.

Monitor, detect and report

Monitoring and detection tools complement this approach. Enhanced logging, alerting, and runtime protection systems reduce the pressure to deploy instantly. While they do not replace patching, they can buy valuable time by identifying exploitation attempts early and providing temporary compensating controls such as increased traffic filtering or targeted network segmentation.

To conclude

In the end, holiday-season patching is difficult but manageable. The organizations that fare best treat December not as an unpredictable firestorm but as a predictable period with well-understood constraints. By preparing early, automating aggressively, maintaining defined escalation paths, and strengthening monitoring capabilities, many teams now navigate the holiday period without the anxiety that once defined it.

The holiday season may never be the ideal time to patch production systems, but with disciplined planning and modern operational practices, it no longer must be a nightmare.

Anoop Paudval
Anoop PaudvalHead of Information Security Governance, Risk, and Compliance (GRC) for Gulf News
Anoop Paudval leads Information Security Governance, Risk, and Compliance (GRC) at Gulf News, Al Nisr Publishing, and serves as a Digital Resilience Ambassador. With 25+ years in IT, he builds cybersecurity frameworks and risk programs that strengthen business resilience, cut costs, and ensure compliance. His expertise covers security design, administration, and integration across manufacturing, media, and publishing.
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