Living In UAE

UAE: How to pay visa fines online through ICA

The virtual assistant provides an easy to follow process

Published: August 26, 2021 14:36 Huda Tabrez, Living in UAE Editor

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Do you have pending visa fines on your UAE visa? If you have been unable to visit an immigration department to clear your dues, you can also complete the process online. — Image Credit: Gulf News archives

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The Federal Authority for Identity and Citizenship (ICA) took to its social media channels to inform people that they could use the ICA website’s virtual assistance feature to pay visa fines. — Image Credit: Gulf News archives

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These are the steps that you need to follow: 1. Visit the website – www.ica.gov.ae You will notice the virtual assistant appear on the bottom right of the screen. — Image Credit: Screenshot

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2. Introduce yourself by answering what would you like to be called during the conversation. 3. The virtual assistance will greet you and provide a list of services. Within the list, select ‘Apply for services’. — Image Credit: Pexels

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4. Next, click on the ‘Pay fine’ service or type the service number. 5. The virtual assistant will ask for your Unified number. Enter it. 6. Enter the date of birth following the format: MM/DD/YYYY — Image Credit: Pexels

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Your file will show up with a violation if you have visa related fines. The assistant will then provide you with a link to pay the required amount. — Image Credit: Ahmed Ramzan/Gulf News

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7. Click on the service link to submit the application The virtual assistant will then redirect you to the ‘Service Submission’ screen. Review the information and click on ‘Next’. — Image Credit: Pexels

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Once the system shows you exactly how much Click on ‘Pay’ to complete the process and obtain the required service. — Image Credit: Pexels

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You will receive a transaction number and notifications from ICA confirming the payment if successful. — Image Credit: Reuters

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