Living In UAE

How can I apply for a refund on the deposit for my domestic worker’s visa in the UAE?

Sponsors need to deposit Dh2,000, along with additional deposits for certain nationalities

Published: October 18, 2020 16:26 Huda Tabrez, Living in UAE Editor

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If you have recently repatriated your domestic worker, after they completed their tenure with your family in the UAE, here is how you can apply for a refund on the deposit you made when applying for the visa. — This is the pocess for applying for a refund on domestic worker's security deposit. Image Credit: Stock image

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Sponsors in the UAE are required to make a refundable deposit of Dh2,000 to the immigration department while applying for a domestic worker’s visa in the UAE. — Part of the domestic worker visa fees include a refundable deposit. Image Credit: Stock image

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When your housekeeper or nanny finally leaves the UAE or moves to a new sponsor, you can then apply for a refund on this deposit by following these steps. — Steps to follow to apply for a security deposit refund. Image Credit: Stock image

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The request for refund can be made at any Tadbeer centre. — For a full list of Tadbeer centre locations, visit: https://www.mohre.gov.ae/en/services/labour-offices.aspx Image Credit: Stock image

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Cancel the worker's visa, once the worker exits the country you can apply for a refund. — Process for applying for the refund Image Credit: Stock image

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- Original Emirates ID of the sponsor - Passport copy of the sponsor - Three month’s bank statement or bank certificate with IBAN number. - The deposit slip or first entry permit of the worker. — Documents required Image Credit: Stock image

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if you do not have the deposit slip or first entry permit of the worker, you may need to ask for a copy of the entry permit from the immigration department. — What can I do if I do not have the initial deposit slip or receipt? Image Credit: Stock image

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In Dubai, call Amer centres - 800 5111 and in other emirates you can call ICA on 600 522222. — Reach out to the immigration department for a copy. Image Credit: Stock image

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You can place a request to receive a copy of the worker’s first entry permit, which would then be sent to you via email after you provide the necessary details like the worker’s visa number and related details. — Image Credit: Stock image

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Typing charges and cancellation charges of approximately Dh200 are applied, according to Tadbeer centres. — What is the cost of application? Image Credit: Stock image

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Once you have submitted all the documents, the request will be processed and the refund will be made to your bank account from the immigration department. — On completing the submission process, the refund request will be processed. Image Credit: Stock image

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The representative at the Tadbeer centre will provide a timeline on how long the deposit may take, as the process can take up to a month in some cases. — The refund request can take a few days. Image Credit: Stock image

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Depending on the worker’s nationality, some consulates and embassies may have a requirement for sponsors to make an additional deposit. — Additional deposits based on nationality Image Credit: Stock image

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Exit interview of the maid is necessary. — The Indian Embassy or Consulate requires the domestic worker to give an exit interview before leaving the country. Image Credit: Stock image

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• Passport copy of the sponsor • Passport copy of the domestic worker • Any proof of salary payment to the domestic worker • Ticket booking confirmation • Visa cancellation paper — Documents required Image Credit: Stock image

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The sponsor and the domestic worker would need to visit the ‘Housemaid section’ at the Embassy or Consulate. Once the worker gives the exit interview, he or she can then leave the UAE. — Image Credit: Stock image

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The sponsor has to then get a ‘travel report’ or ‘exit report’ from Amer centres, which can received by providing the worker’s passport and visa copy. — The Indian Consulate then requires the sponsor to provide an exit report from the immigration authority before processing the refund. Image Credit: Stock image

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This paper needs to be submitted to the consulate, which will then process the refund request. This can take approximately 15 days. — Image Credit: Stock image

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Once the request is processed, the sponsor will receive a call from the consulate’s accounts department to collect a cheque issued under the name of the sponsor. — The sponsor will then receive a cheque issued under his or her name. Image Credit: Stock image

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In case the exit interview was not conducted and the worker has not left the country, the sponsor can contact the Indian Consulate for details on how the refund request can be made based on an affidavit from the worker. — What happens if the exit interview was not conducted? Image Credit: Stock image

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The affidavit should clearly state details of the worker’s tenure in the UAE with the sponsor and acknowledgement of having received all dues. — Image Credit: Stock image

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