How to get an Umrah permit via the Nusuk app

Here’s how to apply and to book your time slot and ensure a smooth pilgrimage experience

Last updated:
Zainab Husain, Features Writer
2 MIN READ
International pilgrims must secure an Umrah permit via the Nusuk app before entering the Grand Mosque or the Prophet’s Mosque.
International pilgrims must secure an Umrah permit via the Nusuk app before entering the Grand Mosque or the Prophet’s Mosque.
Saudi Ministry of Hajj and Umrah

Dubai: Are you planning to perform Umrah? International pilgrims must obtain an Umrah permit before entering the Grand Mosque in Mecca or the Prophet’s Mosque in Medina, including access to the Noble Rawdah for prayer.

The Nusuk app streamlines this process, allowing pilgrims to apply for permits, book time slots, and access essential pilgrimage information. Here’s a step-by-step guide on how to register and secure your Umrah permit through Nusuk.

What is Nusuk?

The Nusuk app, available for Apple and Android devices, is the official guide to Mecca and Medina, providing essential information on:

  • Immigration requirements

  • Umrah group packages

  • Rituals to follow during Umrah

  • Key sites to visit in Mecca and Medina

For Umrah, the app guides users through the visa application process and enables them to book available time slots for their Umrah permit.

According to the Nusuk website, pilgrims must secure an Umrah permit before arriving at the Grand Mosque in Mecca. The platform advises booking during less crowded periods to help pilgrims complete Umrah with ease and reverence.

How to apply for an Umrah Permit via the Nusuk app

The Nusuk app is available on Apple, Android and Huawei devices. To apply for an Umrah permit, you need to create an account and follow these steps:

Step 1: Create an Account

If you are an international visitor, select the ‘Visitor’ account option and enter the following details:

  • Visa number (as shown on your Saudi eVisa or Umrah visa)

  • Passport number

  • Date of birth

  • Nationality

  • Mobile number

  • Email address

Once you have provided the necessary information, create a password, agree to the terms and conditions, and tap ‘Register’.

You will then receive a One-Time Password (OTP) via SMS. Enter the OTP to verify your account.

Step 2: Book Your Umrah Journey

1. Once registered, select ‘Issue Umrah Permit’ from the services menu.

2. Choose your account and add any companions if needed.

3. Select your preferred date and time for Umrah.

The app displays a calendar where you can book a slot up to two months in advance, with the option to view dates in either the Gregorian or Hijri calendar.

  • Green slots indicate less crowded periods.

  • Red slots signify peak times with heavier crowds.

4. After selecting your time slot, tap ‘Continue’. A confirmation screen will display your booking details, including:

  • Permit and reservation number

  • QR Code of the permit

  • Date and time slot of your booking

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