M&S resumes online orders after weeks of cyberattack disruption

Cyberattack forced the British retailer to stop taking orders for six weeks

Last updated: June 10, 2025 | 17:36

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M&S is trying to mitigate the impact of the hack that emerged in April.

Marks & Spencer Group Plc has resumed some of its online shopping operations after a cyberattack forced the British retailer to stop taking orders for six weeks.

A selection of its best-selling fashion ranges will be available for home delivery to England, Scotland and Wales, the company said Tuesday.

“More of our fashion, home and beauty products will be added every day and we will resume deliveries to Northern Ireland and Click and Collect in the coming weeks,” John Lyttle, managing director of the division, said in a statement.

M&S is trying to mitigate the impact of the hack that emerged in April. The attack forced it to halt contactless payments and pause online clothing and home orders, which account for more than £3 million ($4 million) of sales a day. It’s a major setback for the business, dealing a £300 million blow to operating profit.

A cybercrime gang known as “DragonForce” has taken credit for the M&S hack, as well as attempts to infiltrate grocer Co-op Group and luxury department store Harrods Ltd.

More stories like this are available on bloomberg.com

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