etisalat SIM cards replaceable online

Dubai: Telecom firm etisalat has announced the launch of its online SIM card replacement service through its online services portal www.etisalat.ae/online.

etisalat will also ensure delivery of the replacement SIM card free of charge at subscribers' homes through an authorised delivery agent.

The new service allows subscribers to replace their lost, stolen or damaged SIM cards online - for both mobile prepaid (Wasel) and post-paid (GSM) accounts - for just Dh25.

Customers have the option to pay cash on delivery or through their credit cards while applying for replacement through the online portal. In order to replace a SIM card online, customers need to register on the etisalat online portal.