Asma Jan Muhammad, Special to Gulf News

Articles from the author

Why smart organisations lose good people

Efficiency may improve on paper, but commitment quietly disappears inside

When trust is slowly replaced by control, employees stop feeling like participants and start feeling like risks to be managed.

Why intelligent decisions fail — and what we can learn

Confidence, bias and data combine to distort decision-making at home and in public life

Decision-making is not a purely logical exercise. It is shaped by cognitive biases — mental shortcuts the human mind uses to cope with complexity.

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