New bus routes in Dubai for faster trips

Major restructuring aims to simplify service for public transport users.

  • Passengers wait to board the F43 feeder bus near Discovery Gardens
    Passengers are being urged to check the RTA website for changes in times and routes to buses. Picture for illuImage Credit: Gulf News archive
  • Passengers wait to board the F43 feeder bus near Discovery Gardens
    The RTA's Public Transport Agency has started new route X13 between Al Qusais Bus Station 3 and Satwa Bus Image Credit: Infographic: G. Munro/Gulf News

Dubai: The Public Transport Agency (PTA) has done a major restructuring of its bus routes to simplify the service for its users.

The revamping includes cancelling of some routes, merging of other routes in addition to introducing some new routes.

Additionally, the frequency of some routes has also been increased while the run time of some routes have been improved by re-routing the buses and shortening the trip.

"We request our commuters to update their information about public bus routes as a number of changes will be introduced from July 1," said Mohammad Abu Bakr Al Hashemi, Acting Chief Executive Officer (CEO) of the PTA at the Dubai Roads and Transport Authority (RTA).

Al Hashemi told a press conference yesterday that major changes have been made in the public transport service to simplify its use and to attract more people to use buses.


"The changes come after a comprehensive study about the bus service in Dubai," he said, adding that the route system was quite complicated and there were a number of overlapping of bus routes while the run time was also quite long," he said.

He said that the run time and routes of a number of buses have been reduced while frequency of buses at a number of busy routes has been increased.

New changes

"We did some changes in April and then in June but there will be some major changes from July 1," he added. Some 35 out of 100 routes will be affected with the new changes.

The PTA has updated the route maps in the bus and the metro stations in addition to updating its website and the online journey planner service. The PTA has also started new route X13 between Al Qusais Bus Station 3 and Satwa Bus Station 2 on public demand.

Al Hashemi said that usage of public transport in Dubai has increased from the earlier six per cent to 10 per cent this year after the introduction of an integrated public transport system which includes the Dubai Metro, buses and water transport.

He added that the PTA expects a big jump in the number of commuters after revamping of the routes.

"We are also working on launching the second and the third phase of dedicated bus lanes in the Central Business Districts (CBD) areas of Dubai in coming months as the introduction of the first phase of special bus and taxi lanes has also helped us improve bus timing," he said.

Routes 11M, 13X and X25 have been cancelled. Operational hours on route 13B will be extended with a 12 minutes frequency between each service.

There will be change of transit time on feeder bus routes including: F3, F4, F5, F10, F11, F29, F30, F31, F33. Service frequency on F32A, F13 and 21 will be revised.

More details:

Commuters are advised to visit the RTA's website or call customer service on 8009090 for updated route information, timing and frequency of public buses.

How will these new routes help you? What other areas would you like the bus routes to cover?


  • liz

    Jun 29, 2010 4:12

    How about 5x? what are the alternative aside from C5 if coming from Deira to karama?

  • Rashmi

    Jun 29, 2010 4:12

    Im working at Technopark... Jebel Ali South... There is no bus which goes to this area and we desperately need some means of transport. The metro works upto Ibn Batuta but after that your on your own.... Hoping RTA sees this and gets some bus service Started there.


    Jun 29, 2010 4:06

    Dear is better to start at least one bus from Jabel Ali Bus stand to Dubai or Deira. not to warry if frequency between service is 1/2 or 1 hour. because it is to expensive/time consuming if we want to go deira/dubai becuase first we have to catch bus then metro.before it was very convenient becuase @4.50 we are easily reaching Deira/dubai.Thanks

  • Mathew Litty

    Jun 29, 2010 4:00

    For me i dont have to worry as i dont commute by taking a public transport bus.. i commute using my car which i find very comfortable. i feel sorry for those who travel by bus.

  • Salman

    Jun 29, 2010 3:18

    But atleast to inform bus driver to announcement in bus for X25 cancellation because all the peoples not aware, and antoher hand could you please give any alternate because on this morning i came Bur dubai in C19 to Al Qusais Dubai grand hotel aroun 1:15 minutes it's really very long route, this is a very special request with RTA kindly think about for the alternate.

  • Raja

    Jun 29, 2010 3:06

    the train service is very good, but the feeder bus timings arent, I have to wait a long time specially in the evenings from DIFC station to satwa, too much rush busses leave passengers and go

  • hari

    Jun 29, 2010 2:35

    it is very sad to cancel X25, as many people using it, and i could counting my request for a feeder bus from Rashidiya metro station to PTA head office, muhaisnah 4.

  • rosalinda solis

    Jun 29, 2010 2:04

    I am travilling from Naif to JBR everyday, if there is no X25, what is your alternative bus going to JBR? and please return the feeder bus from Nakheel to JBR,

  • amipree

    Jun 29, 2010 1:42

    What about F8 bus form emirates Stn to Al Nahda , the frequeny of which in 30 minutes (actually it is 1hour)

  • John

    Jun 29, 2010 1:10

    I agree. X25 should not be cancelled

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Latest Comment

How about 5x? what are the alternative aside from C5 if coming from Deira to karama?


29 June 2010 16:59jump to comments