Abu Dhabi: His Highness Shaikh Mohammad Bin Rashid Al Maktoum, Vice-President and Prime Minster of the UAE and Ruler of Dubai, said that excellence of government services delivery is integral to the UAE's prominence in all spheres.
In a speech that got the second edition of the Emirates Government Service Excellence Award at the Emirates Palace hotel in Abu Dhabi under way on Thursday, Shaikh Mohammad said each and every member of various government entities chosen for the awards had contributed to the country's success.
"All those attending this event, from different government departments and institutions, have contributed to the success of Dubai by being pioneers of excellence in their fields," Shaikh Mohammad said.
He called upon all federal government employees to adopt a culture of excellence based on determination and hard work to strengthen the position of the UAE as one of the most successful countries in the world.
Call for awareness
Shaikh Mohammad said: "The best way to ensure sustained performance excellence is by enhancing awareness about excellence in government, encouraging continuous learning, improving government services, and transferring and exchanging knowledge between government organisations and other entities abroad."
Shaikh Mohammad said: "There is no limit for ambitions and aspirations."
The Emirates Excellence Award is part of the Shaikh Khalifa Government Excellence Programme (SKGEP) which was approved last year by Shaikh Mohammad with the aim of making the UAE government one of the world's best. The Dubai Government Excellence Programme (DGEP) Awards are part of the national programme.
The programme aims to provide federal public institutions with a road map to help upgrade and improve performance to promote better economic and management practices.
Shaikh Mohammad credited the UAE's founding fathers for ushering in growth and making the country one of the leading business destinations of the world by rolling out prestigious projects.
Shaikh Mohammad said that the excellence awards had inspired federal government staff to assume greater responsibility and drive a culture of excellence and competitiveness thus serving the country better and fulfilling the aspirations of citizens.
Shaikh Mohammad stressed the importance of the award in achieving excellence in meeting performance goals of the government sector and optimising its human resources through a culture of innovation and loyalty. By developing distinctive practices and successful national models, the awards had not only made for more efficient government services but also made various departments role models.
All award winners were selected through a transparent and comprehensive screening process after 423 nominations were received from 41 federal entities, including 16 ministries and 25 government authorities.
Also, 215 applicants competed for the Prime Minister's medals, which are granted to distinguished employees in six categories.
The main awards signify the highest corporate excellence decoration and cover five categories. The main category includes awards for entities, zones and departments based on the total number of excellence points. Award sub-categories recognise entities, zones or departments based on results achieved according to each excellence criterion. The Best Practice category honours exceptional creativity, performance management, information management, electronic excellence and governance.
The event was attended by shaikhs, ministers, dignitaries and more than 1,500 officials representing various federal government entities.
Best practices: roll of honour
The award programme, the first of its kind at the federal level, was designed to provide federal public institutions with a roadmap to help them improve their performance, support a healthy economy and to unify their management practices in a balanced and holistic model.
The award is the highest ranking corporate excellence decoration and has five categories: the main category, which includes awards for entities, zones and departments based on the total number of excellence points; the sub-category, which includes awards for the entity, zone or department that achieves the highest results according to each excellence criterion; and the best practices category, which covers innovation, performance management, information management, electronic excellence and government.
His Highness Shaikh Mohammad Bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, honoured the following federal entities within the Corporate Excellence Category at the second Emirates Government Excellence Award:
- Ministries with more than 900 staff: The Ministry of Interior
- Ministries with less than 900 staff: The Ministry of Culture, Youth and Community Development
- Authorities with more than 900 staff: Federal Electricity and Water Authority and Emirates Transport
- Authorities with less than 900 staff: Emirates Identity Authority
- Office Excellence Award: Ministry of Interior Ajman Office
- Department Excellence Award: IT Department/General Civil Aviation Authority
- Mohammad Bin Rashid Sashes and the Pride of the UAE
Shaikh Mohammad conferred Prime Minister’s Sashes on Shaikh Tahnoun Bin Mohammad Al Nahyan, Ruler’s Representative in the Eastern Region of Abu Dhabi; the late Hamouda Bin Ali Al Daheri, through his son Mohammad Bin Hamouda; the late Ahmad Bin Sulayem through his son Sultan Bin Sulayem; and the late Saif Gobash through his son Ambassador Omar Bin Gobash, in recognition of their outstanding achievements to serve the UAE society and citizens and their active participation in humanitarian and social activities, and their role in creating the foundation for the United Arab Emirates Union.
Shaikh Mohammad awarded the Pride of the UAE Honours to Rashid Mohammad Al Mansouri, Acting UAE Ambassador in Iraq; Dr Aref Abdullah Al Nooryani and Lieutenant Colonel Dr Adel Abdullah Al Mrowi for achievement and sacrifices for the UAE.
Emirates Identity Authority and General Authority of Youth and Sports were awarded as outstanding authorities in the field of leadership; Ministry of Interior and Ministry of Finance won the award in human resource; Ministry of Interior and General Civil Aviation Authority won for strategy; Emirates Identity Authority for customer service.
Best practices category:
The Ministry of Interior won the award for performance management and creativity and corporate communications. The General Civil Aviation Authority won the award for outstanding electronic performance, and Shaikh Zayed Housing Programme won the award in Knowledge Management.
Working teams category:
Shaikh Zayed Housing Programme was honoured for improving services; Ministry of Finance as the best team for improving internal performance; Securities and Commodities Authority as the Unique Technical Team and Ministry of State for Federal National Council Affairs and Emirates Identity Authority as the Joint Task Team.
Prime Minister’s Medals:
Shaikh Mohammad awarded the Prime Minister’s Medals to seven outstanding government employees: Tareq Ahmad Al Rashid from the Ministry of Justice for supervision; Yasser Mohammad Al Wahabi, from the Ministry of Interior in the technical field; Colonel Dr Mohammad Saeed Al Hamidi from Ministry of Interior in the specialised area; Shafa Abdullah Al Aidarous from Securities and Commodities Authority in management; Major Salem Ali Halis from the Ministry of Interior in field work; Fatima Mohammad Bu Ali from Ministry of Education and Manar Mohammad Al Hammadi from Ministry of Justice as outstanding new staff.