Abu Dhabi: Almost 134,000 fine payment transactions have been conducted via the Ministry of Interior smart application and its website between October 2014 and September this year.
“Customers have several channels to pay their traffic obligations without needing to visit a service centre,” said Lt Col Faisal Mohammad Al Shimmari, Executive Director of the ministry’s Smart Government Programme. “Customers are able to access their inquiries regarding traffic fines or traffic files for individuals and businesses.”
After connecting the speeding fines from the radars to the system, users are able to view the images taken from the radar. “Customers are able to review the nature of the violation alongside the time and date of its occurrence through the ministry’s website and smart app.”
Motorists can also use the e-Payment feature to safely and securely pay through bank accredited cards, empowered by the online payment option, as the system on the website and smartphones application supports cards such as Visa, MasterCard, and e-Dirham. The official said that the ministry’s smart application ‘UAE-MOI’ is equipped with smart notification feature, which will notify the customer or the driver of the vehicle, the app user, about the violation once it has been recorded on the systems.
Lt Col Al Shimmari also noted that the recording time of the speeding violation captured by radars on the Federal Traffic and Licensing System is between one to three days depending on the emirate; taking into consideration that some traffic fines cannot be paid through these electronic and smart services, and require a visit to a service centre.
Lt Col Al Shimmari pointed out residents who wish to transfer their residency must first pay their traffic fines, as the electronic or smart system will not allow them to finalise the residency transfer from one job to another until all fines have been paid.
Lt Col. Al Shimmari urged customers to use the various services presented by the ministry on its website or smart application by registering in the smart and e-Services using their Emirates ID, which uses a simple mechanism and complies with data and information security standards. He called upon customers to become aware of the importance of information security and to keep their passwords and login information secret. “Take care when choosing your password, make sure it is both accurate and difficult [to guess],” he said, warning of the dangers that arise if this information falls into the wrong hands or is hacked by those who use such confidential information for criminal activity.
