Dubai: Federal government departments have until the end of next month (May, 2015) to transform all their services into smart services, His Highness Shaikh Mohammad Bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, reminded officials on Wednesday.

Shaikh Mohammad said on his Twitter account that the deadline for reviewing results on the implementation of the smart government was fast approaching. Posting the picture of a previous tweet when he announced the Smart Government initiative, he said: “This is a picture of a tweet from two years ago. I would just like to remind government officials that in a month, we will be reviewing results of their work in achieving this goal.”

Farewell ceremony

The tweet in the picture posted by Shaikh Mohammad reads: “We have given government officials a period of two years for the implementation of the smart government project. We have also promised that we will organise a farewell ceremony for government officials who do not achieve this goal.” As part of the Smart Government initiative launched in May 2013 more than 2,000 government services are set to be available through mobile and electronic mediums. Most of the services are already available.

A dedicated department was established by Shaikh Mohammad to supervise and facilitate the Dubai Government into a smart government.

Several important initiatives have been launched as part of the programme, including MyID, which allows a single ID access for customers to Dubai Government smart services across different departments.

Among the other services are the development of ePay and mPay gateways, opening up the eComplaint channels for citizens and residents.