Dubai: The Department of Economic Development (DED) on Saturday said it ordered closure of thousands of social networking accounts for peddling counterfeit goods last year.
A total of 8,894 accounts were shut in a crackdown by the department’s Commercial Compliance & Consumer Protection (CCCP) as part of protecting trademarks and eliminating practices that are harmful to e-commerce and the sustainability of businesses in Dubai.
Officials tracked the fraud and closed down the accounts in collaboration with owners and representatives of the brands that were subject to the infringement. Together, the accounts were found to have over 94.5 million followers and 80 per cent were Instagram accounts although other platforms, including Facebook and Twitter were also used by the violators.
Ibrahim Behzad, Director of Intellectual Property Rights Protection Management in CCCP, said: “Social networking accounts have come in handy for many who trade in counterfeit goods nowadays but the Electronic Compliance section maintain tight vigil to prevent such misuse of modern technology and protect the reputation of Dubai as a competitive business hub.”
Behzad said the number of social networking accounts closed down in 2016 was 200 per cent higher compared to 2015 as more violators resorted to social media in 2016 thinking such sites are safe. “A variety of counterfeit goods, including bags, perfumes, watches, cosmetics, phones and accessories were being promoted on the social networking sites.”
A number of villas, warehouses and apartments used to stock counterfeits were raided and the goods confiscated in 2016 after reinforced monitoring efforts by the DED team. Behzad urged consumers, especially women, not to fall prey to social networking accounts promoting counterfeit products.
““A large majority of the counterfeit products are aimed to lure women. Counterfeiting compromises the health and safety of consumers. We call on the public to contact us on the Ahlan Dubai number 600 54 5555 to share with us any information they may have related to counterfeiting. We can be contacted on the twitter account @Dubai_Consumers too,” Behzad said.
Earlier this month, the DED said it received 1,230 complaints from consumers via websites and social media platforms.
He said the DED cooperated with the Telecommunications Regulatory Authority and other entities concerned on the closure of several social media accounts that promoted fake products violating trademark and consumer rights. In February, the department said it received 27,027 consumer complaints in 2016 — a 23 per cent increase on 2015 figures.
