UAE | Traffic and Transport

Self-service begins at ENOC petrol stations

Motorists will soon be able to use their loyalty cards at the self-service Enoc petrol stations in Dubai and the Northern Emirates.

  • By Sunita Menon, Staff Reporter
  • Published: 23:47 October 16, 2008
  • Gulf News

  • ENOC stations introduced self-service pumps at a select few of its petrol stations on Thursday.
  • Image Credit: Karl Jeffs/Gulf News

Dubai: Motorists will soon be able to use their loyalty cards at the self-service Enoc petrol stations in Dubai and the Northern Emirates.

In addition to this, Enoc will go in for the latest technology at these petrol stations under which motorists will be able to pay for their petrol at the dispenser machines itself.

Currently they have to go inside the store and pay, mentioning the pump number to the cashier. The cashier then hands out a receipt for the payment, the customer heads back to the particular pump, takes the nozzle out and fill up the petrol.

Khalid Hadi, spokesperson for Enoc, said the decision to accept cards was based on the feedback received from the general public on the operations of self-service petrol stations.

"We will be announcing the exact date when the motorists can use these loyalty cards at the self-service petrol stations. This will be done under Phase 2," said Hadi. "Motorists will also be saving a lot of time in paying for their petrol once the upgraded dispensers are installed."

The self-service concept was introduced on August 12 in 10 Enoc petrol stations in Dubai and the Northern Emirates. There are about 167 Enoc and Eppco petrol stations in the UAE in total.

The loyalty cards excepted at the Enoc stations are Select cards, Select plus, Cash plus and E-cash. These cards are available in all Enoc and Eppco petrol stations in the Emirates.

"The E-cash and Cash-plus cards are designed for consumers," explained Hadi. "Cash-plus is a debit card. The customer can enter the desired amount in the card, while the E-cash card comes for Dh100, Dh200 and Dh500.

"The Select card and the Select plus are issued for companies that have a large fleet of cards. These cards can be purchased from our cards department and are not available at the petrol stations."

Hesitant motorists

He said that the concept of self-service is yet to be a hit with the public.

"Our attendants are available to help out hesitant motorists at the self-service petrol stations and we are going to make sure that the concept gets full acceptance from the motorists," he said.

The pilot project will start at three sites in Dubai and seven in the Northern Emirates.

The locations for the self-serve stations are: Al Bada'a, opposite Jumeirah Jail, Al Manara on Jumeirah Beach Road, Al Hashemi, behind Sahara Centre, Emirates Road, Al Arouba in Sharjah, Ajman-Sharjah Road, Al Ittihad, Greenbelt Road in Sharjah, Al Rafia on the Dhaid-Sharjah Road, Al Gharafa on Ajman Main Street, Marine, Fujairah Marine Club and Thouban on the Sharjah-Fujairah highway.

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