Dubai: Metro users have suggested that speed of trains should be increased to save time in addition to introducing some entertainment means such as radio transmission to make journey comfortable.
The suggestions came during a meeting of the Customers Council of the Roads and Transport Authority (RTA) as part of RTA endeavours to improve the public transport network in Dubai.
The gathering was held in the presence of RTA Board Member, CEO and Chairperson of Customers Council, Mohammad Obaid Al Mulla; CEO of Rail Agency, Adnan Al Hammadi; Director of Customers Service, Dr Aysha Al Busmait; Director of Rail Operation, Ramadan Abdullah and a number of council members and customers.
The RTA customers and council members made several other suggestions. They asked the RTA to reconsider the Metro operation timings especially during weekends and official holidays and extend the service up from 6am to 1am.
Entertainment on board
They also suggested to increase the speed of trains to reduce the travel time between Al Rashidiya Station and Ibn Battuta Station. The travel time is around 75 minutes.
The Metro users also called for having entertainment means on board the Metro trains such as running radio transmission for news and music in addition to awareness campaigns for public transport users.
There was also a call for re-planning the entry and exit points for passengers at the stations to avoid congestion.
Another suggestion was made for placing giant screens outside the Metro stations educating the public on the key locations in the vicinity of the station such as mosques and hospitals among other destinations of concern to travellers and tourists.
One customer suggested to deploy bus shuttle service along the Red Line route at night when the Metro service is stopped.
Have your say:
Are you a regular Metro user? Do you have any suggestions to make your journey more comfortable? Is there a need for some form of entertainment on board the trains?
