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Karama Metro service back to normal after technical glitch

Service temporarily stopped in one direction only

  • By Shafaat Shahbandari and Janice Ponce de Leon, Staff Reporters
  • Published: 18:29 September 15, 2012
  • Gulf News

  • Image Credit: Virendra Saklani, Gulf News
  • Metro users who were heading towards Jebel Ali said they were informed ahead of time about the technical glitch

Dubai: Train service at the Karama Metro Station went back to normal on Saturday morning following a technical glitch that caused operations to temporarily grind to a halt on Friday.

Commuters said the train service on the Red Line went back on schedule on Saturday morning although the train leaving the Rashidiya Metro Station was about 10 minutes late. All other stations operated smoothly.

Ramadan Abdullah, Director of Operations at RTA’s Rail Agency told Gulf News on Friday that service was delayed in only one direction of the Red Line and services on other direction ran on schedule. An alternative bus service was provided until the service went back to normal.

Metro users who were heading towards Jebel Ali said they were informed ahead of time about the technical glitch.

“At the Union Station, we were informed that there was a problem in the Metro so we decided to transfer to the Green Line. The trains supposedly heading to Jebel Ali were diverted to the other side to carry passengers to Rashidiya instead,” Mark Sid Reyes, a commuter, told Gulf News.

Other commuters weren’t as lucky.

“It was a horrible journey yesterday night,” a Gulf News reader said in a web comment.

“Though we understand that mechanical failures are common, we were asked to get down at the Business Bay Station and were told that feeder buses will drop us to our destination. Till 11:45 pm no buses were in sight,” she added.

Gulf News repeatedly tried to contact RTA officials on Saturday but none could be reached for comment as of press time.

Comments (2)

Share your views
  1. Added 16:57 September 16, 2012

    I really donot like RTA System. when we are travelling in bus the ticket checker stops the bus for 10-15 minutes and delays all people. unlike other countires where the bus is on move and and ticket is being checked and ticket check gets down and takes another bus for checking. i think RTA must understand that the every passenger's time is important.

    Ignatius, dubai, United Arab Emirates

  2. Added 11:29 September 16, 2012

    i faced the same problem we where asked to get down on business bay .. me & my wife we where waiting for taxi till 11 45 PM night.... No!!! buses where provided

    Shah, Dubai, Pakistan

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