News | UAE
Get Nol refunds through parking machines in Dubai
RTA devises easy way to refund accidentally deducted balance
Few days ago, I wanted to buy new NOL card through the machine at Lamcy plaza. I opted for card that cost 20dhs and inserted my first 10dhs note. Unfortunately, it showed me technical error and my money didn't come back. I complained on 8009090, till today I didn't received any sms that states my complaint has been registered. In this case, when the person is trying to buy a new card, how the refunds will be given? The person doesn't even have a NOL card to credit the amount.
John, Dubai, United Arab Emirates
Thanks to RTA for staring new refund payment option for commuters through parking machines. As before if a customer loses Dh2 accidently by default machine then for claiming that Dh2 he has to spend Dh4.10 to go to gold souq bus station for claiming. Now that they have started new payment option it will be very helpful to commuters to claim their money without spending money.
LODHI AZMATULLAH, DUBAI, United Arab Emirates
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