Capital Police Directorate achieves 93% public confidence

Survey reveals one of the highest public satisfaction rates in the world

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Abu Dhabi: The Abu Dhabi Police, represented by the Capital Police Directorate at the General Directorate of Police Operations, achieved the confidence of 93.3 per cent of the public in 2013. The results were from a satisfaction survey conducted by the Planning and Studies Branch and reflect the confidence of various segments of the society in Abu Dhabi Police, a press release said.

Maj Gen Mohammad Bin Al Awadhi Al Menhali, Director-General of Police Operations at Abu Dhabi Police, said that the increased public confidence in Abu Dhabi Police reflects the commitment and attention of Lt Gen Shaikh Saif Bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior, to achieve the maximum public confidence.

Maj Gen Al Menhali reiterated the Abu Dhabi Police’s commitment to execute the higher leadership’s directives, which call for achieving efficient communication between police and society. This would help enhance public confidence and reassurance and encourage crime prevention efforts and commitment to collect the public’s suggestions and opinions.

Brigadier Maktoum Al Shareefi, Director of the Capital Police Directorate, said: “These results motivate us to exert additional efforts to maintain the levels of excellence and leadership that we have achieved.”

He stressed that the survey included all segments and nationalities of Abu Dhabi society, based on scientific methods, with a view to advance policing to higher levels.

The survey featured five main topics — public satisfaction with Abu Dhabi Police, overall impression compared with last year, public confidence in Abu Dhabi Police, public satisfaction with staff members’ good conduct, appearance, transparency and quick response. The fifth and key topic was the public’s sense of security, which amounted to 93.3 per cent, the highest among international rates compared to a number of world capitals, based on benchmarking indicators.

Brigadier Al Shareefi said that this rate is almost similar to the results of the survey conducted by Abu Dhabi Police General Headquarters in 2013 to measure the public sense of security and safety, which amounted to 93 per cent. The survey was conducted by the Emirates Centre for Strategic Studies and Research (ECSSR) as a neutral party to ensure transparency.

The survey included a total sample of 1,150 community members (Emiratis 20 per cent, Arabs 33 per cent, Asians 40 per cent, and Westerners 7 per cent). Males constituted 74 per cent of the total respondents in a sample survey, while females were 26 per cent, based on the population in the Capital Police’s area of jurisdiction on Abu Dhabi Island.

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