Dubai: The Philippines’ flagship carrier is cancelling all flights between Abu Dhabi and Manila, a move that will affect hundreds of Filipino passengers who may have already made early bookings.
Philippine Airlines (PAL) announced recently that the temporary suspension of service will take effect on July 8. “The temporary cancellation of the service is being carried out as PAL undertakes route assessment initiatives,” the company said.
Returning overseas Filipino workers who have purchased tickets are advised to either seek a refund or re-book their flight, and depart from or arrive at Dubai airport instead.
Those flying to and from Abu Dhabi will be provided with a bus service to travel between the UAE capital and Dubai.
“PAL is seeking the kind understanding of affected passengers as the airline implements these operational adjustments,” the carrier said.
“Holders of PAL Manila –Abu Dhabi –Manila tickets dated July 8, 2017 and onwards may avail of any of the following options: Re-book their PAL Manila – Abu Dhabi flight to the PAL Manila – Dubai route and be transported by PAL – arranged/assisted bus from Dubai to Abu Dhabi and vice versa or refund the cost of their tickets.”
Affected flyers have been given 30 days from original travel dates to arrange for a rebooking or refund, at no extra cost.
“PAL will also communicate with affected passengers via email notification and call-out.”
“The airline shall inform the public once the service resumes.”
PAL is the largest Filipino carrier serving the UAE market. It currently operates daily flights between Dubai and Manila and thrice weekly flights on the Abu Dhabi route.
"Practically all flights from Abu Dhabi to Manila will be temporarily scrapped effective July 8," a customer service representative told Gulf News.
