Dubai: Mercator, the Emirates Group company that provides technology solutions for the airline and transportation industry, has acquired the tikAERO passenger services system solution through TIK Systems.
With this acquisition, Mercator aims to offer flexible and cost effective passenger service and distribution solutions to hybrid, regional, low-cost and start-up airlines worldwide, the firm said in a statement on Tuesday.
The tikAERO system is built on systems architectures using Microsoft Technologies, enabling easy configuration, fast multi-language user interface changes and simplified end user training and support.
"Currently used by 19 airlines around the globe, tikAERO is better, smarter, faster and more efficient than anything on the market. It's built by staff with airline experience, for airlines," Patrick Naef, Divisional Senior Vice President, Emirates Group IT, said in the statement.
"It will help airlines to significantly lower costs by minimising distribution costs, increase efficiency and lower training efforts.
In today's market where airlines are posting significant losses, this product offers enticing rewards for cutting costs, increasing flexibility and improving long term economic efficiencies and overall net profits."
The package includes a modern end-to-end customer-centric airline management solution, including web booking engines for consumers, travel agencies, corporate accounts and mobile devices, as well as connectivity with all major Global Distribution Systems.
The system is fully IATA e-ticketing compliant, but can be equally adopted by non-IATA "ticketless" low-cost airlines, therefore combining the best of distribution worlds.
Mercator will establish a new office in Bangkok to which all TIK Systems' staff will transfer. This office will provide a new base for Mercator’s product development.
