Swiss refiner Valcambi SA tried for five straight days last month to move a shipment of gold out of Hong Kong. Twice the metal was packed carefully onto a plane, only to be offloaded again.
After daily attempts and numerous arguments, the gold suddenly arrived in Switzerland without warning, said Chief Executive Officer Michael Mesaric. "We had not even asked for a slot."
The coronavirus crisis has shone a light on a corner of precious metals markets that usually draws little attention: the logistics of transporting gold, silver and other metals across the world. The business is dominated by companies including Brink's Co., G4S Plc, Loomis AB and Malca-Amit, which link miners and refiners with gold trading and consumption hubs around the world.
In normal times, gold bars worth millions of dollars travel the world in the cargo holds of commercial planes, just a few meters from the feet of passengers, before being whisked in armored trucks to refineries and vaults. But the grounding of flights has had a chaotic effect on an industry that's used to relying on instantaneous delivery: prices in key markets have diverged dramatically, and the London gold market has even started talking about allowing delivery in other cities around the world.
Now, with global travel at a standstill, the precious metals industry is scrambling for alternative ways to keep the market moving. It's a world of logistical headaches: even when space can be found on a plane, packages are often turned away if essentials like medical supplies need to travel instead.
"The limited commercial flights, charters or freighters we are using must prioritize personal protection equipment, medical, food and other essential products over our requirements to move bullion," said Baskaran Narayanan, vice president at Brink's Asia Pacific Ltd.
Another big name in the business, Malca-Amit could deliver within 24 hours before the health crisis, said managing director of Malta-Amit Singapore Pte. Ariel Kohelet. Now it's more like 48 to 72 hours, and costs have risen.
"We've widened our use of cargo-only aircraft that are not dependent on passengers to fly and we've also chartered aircraft," he said.
Some in the market say they're managing to keep operating without delays. However, it's been particularly difficult to get metal in and out of Asia, said Robert Mish, president of precious-metals dealer Mish International Monetary Inc.
"Some customers understand it and some don't," said Mish. "Some customers will pay more now, and others will say, 'I understand,' and take delivery in two weeks."
It's even getting more expensive to move gold that doesn't typically travel by airplane.
German refiner C. Hafner GmbH + Co. KG used to send gold bars to neighboring Poland in security trucks. After road borders closed and its contractor stopped operating, the company has started flying the metal with FedEx Corp., said Torsten Schlindwein, deputy head of precious metals trading. Transportation costs have surged about 60% as a result.