But who is behind these totally relatable posts? Sunchika Pandey is a former journalist and owner of HAT Media, which is contracted to run Mumbai Police’s Twitter. In an April interview with Hindustan Times she talked about why they use the approach they do. “We wanted the nature of tweets to reflect the friendliness and approachability of Mumbai Police, and now the humour and wit have become a part of the handle’s identity, it makes people smile,” Pandey said.
twitter.com/PoliceWaliPblic