The Emirates ID is a "portable personal database" and is a legal requirement for all UAE citizens and residents, including newborn babies. The Emirates ID must be carried at all times.

Issued by the Emirates Identification Authority (EIDA), it features an electronic chip which contains vital information about the holder, such as core details, photo and biometric data (finger prints).

The card is used for multiple purposes, such as dealing with phone and internet, paying utility bills, paying fines, and registering vehicles. In time it will also take the place of your debit card and driving license.

By the end of 2016, it will also replace health insurance cards

The procedure for getting a new card

Application You first complete an application form. This can be done online here or at an approved typing office. Tas’heel services are the preferred locations, although many typing offices are also eligible (see map). The fee is Dh30.

Visit EIDA After your form has been submitted, you will receive an SMS directly to your phone. This will state a date and time, as well as the location of the EIDA branch you must visit.

At the EIDA office you will have your photo taken as well as be asked for your finger prints. You will be given a receipt that you must retain in order to collect your card when it is ready.

You will need to take with you the following:

UAE nationals Residents
Family book Passport
Valid passport Visa (or visa work permit)
Emirates ID application Emirates ID application

Fees The Emirates ID costs Dh100 per year of validity.

Tracking You will be given an account number when you register. You can track the progress of your Emirates ID card by typing the account number into EIDA’s website (ID Card Status).

Delivery & collection Once your work visa has been issued, your ID card will be sent to a local post office. You will be notified by SMS directly to your phone, although you can still check the status online.

If you don’t collect your card within 90 days it will be returned to EIDA and discarded.

Renewal You will need to renew your Emirates ID when it expires. You follow the same procedure as above, although you may not be expected to give your biometric data a second time. You can use this portal to commence renewal

What else you need to know

Carry your card It is a legal requirement for all nationals and residents to carry their Emirates ID cards at all times. Failure to present your card when asked by the Police could land you in trouble.

Lost card As it is a legal requirement to carry your Emirates ID with you at all times, you must replace a lost card as soon as possible. You will have to apply for a new one following the above procedure.

Changing your name If you change your name – if you get married, for example – then you must notify the EIDA.

Children Everyone in the UAE must have an Emirates ID card; this includes children and newborn babies.

Wrong details While it’s important to ensure the correct details have been inputted, sometimes mistakes are made. If you notice any of your details are incorrect, you must visit your nearest EIDA office and take proof of the correct details with you.

Where are the EIDA centres and typing offices?

Find your nearest EIDA office and typing centre on our map.

Below is a list of the EIDA branches, together with their phone numbers and opening times.

Branch Phone Open hours
Ajman centre 06 748 4777 7am to 2.30pm
Medical Centre 06 748 4777  7am to 2.30pm
Abu Dhabi
Branch Phone Open hours
Al Ain 03 701 5000  7am to 8pm
Al Ghayathi 02 495 7704  7am to 2.30pm
Al Jazira Club 02 495 5821 7am to 2.30pm
Al Mafraq 02 419 7729  7am to 2.30pm
Al Marfa 02 495 7721  7am to 2.30pm
Al Quaa 03 701 5090 7.30am to 7.30pm
Al Sila 02 495 7732  7am to 2.30pm
Al Wahda Mall 02 495 5700  7am to 8pm
Central Post Offic 02 495 7718 7am to 2.30pm
Dalma Island 02 495 7757 7am to 2.30pm
Khalifa City 02 244 5555 7am to 2.30pm
Khalifa Medical City 02 495 5895 7am to 2.30pm
Madinat Zayed 2 02 419 7769 7am to 2.30pm
Mussafah 02 495 5864 7am to 2.30pm
Sweihan 03 701 5085 7am to 2.30pm
Branch Phone Open hours
Al Baraha 04 383 2189 7.30am to 2.30pm
Al Barsha 04 383 2222 7.30am to 2pm
Al Jafiliya 04 383 2399 7.30am to 2pm
Al Karama Centre 04 383 2333 7am to 8pm
Al Lusaily N/A 8am to 2pm
Al Quoz 04 383 2282 8am to 4pm
Al Rashidiya 04 284 5252 7am to 8am
Hatta N/A 7.30am to 2.30am
JAFZA 04 383 2225 8am to 3pm
Knowledge Village 04 383 2225 7.30 to 2pm
Muhaisnah Center 04 383 2172 8am to 8pm
Branch Phone Open hours
Dibba Al Hosn Centre 06 507 3795 7.30am to 1pm
Dibba Centre 09 201 7080 8am to 2pm
Fujairah Centre 09 201 7000 7am to 8pm
Fujairah Centre 2 09 201 7090 7.30am to 2pm
Ras Al Khaimah
Branch Phone Open hours
Al Rams 07 266 2338 7.30am to 2.30pm
RAK Centre 07 202 6000 7am to 8pm
Branch Phone Open hours
Al Dhaid North 06 507 3784 7.30am to 2pm
Al Dhaid South 06 882 2230 7.30 am to 2.30pm
Al Ghubaiba 06 575 9195 8am to 8pm
Al Hamriyah 06 507 3790 8am to 3pm
Al Madam Centre 06 507 3790 7am to 2pm
Industrial Area 06 507 3797 7.30am to 2pm
Kalba 06 507 3781 7.30am to 2pm
Khor Fakkan 06 507 3761 7.30am to 2pm
Municipality Clinic 06 507 3758 8am to 8pm
Sharjah Airport 06 507 3786 7.30am to 2.30pm
 Sharjah Centre 06 507 3777 7am to 8pm
Umm Al Quwain
Branch Phone Open hours
 Umm Al Quwain Centre 06 765 5111 7.30am to 2.30pm