Dubai: Commercial Bank of Dubai (CBD), has announced two new branches — at the City Walk in Dubai, and at Al Wahda Mall in Abu Dhabi. The new branches will open in the next month.
“At CBD we are always looking for new ways to put our customer needs at the heart of everything we do. The new branches designed with our clients in mind, are a key element of CBD’s transformation programme,” said Murray Sims, CBD General Manager — Personal Banking Group
One of the key features of the new branches is the user-friendly digital platforms and technologies that provide clients with the right tools to simplify their overall banking experience.
The new branches are equipped with tablets to showcase the bank products and services, and provide clients with access to the Bank’s website and are fully equipped with sophisticated equipment and latest technologies in banking services, such as interactive walls and table devices, cheques and cash deposit machines (CDM) and ATM machines.
Better locations
“As part of our strategy review to increase the efficiency of business and to further improve the way we serve our clients, we have conducted extensive research to identify ways to better meet our client’s needs. As a result of this evaluation, CBD has recently reallocated selected branches to better locations while announcing extended operating hours” Sims said,
Last year, CBD opened four new branches incorporating the latest technologies: Maessem City Centre Branch, the Digital Kiosk at Mirdif City Centre, Ras Al Khaimah Branch, and Village Mall branch in Abu Dhabi. CBD has also launched a wide range of innovative products like the new Mobile Application, the “CBD Active Saver” and the “Facebook Branch”.
The new openings will take CBD branches to 24 and the number of in-mall/Kiosk branches to 4 in the UAE.
