Dubai: An Emirates Airline flight from Dubai was quarantined at New York’s John F. Kennedy International Airport on Wednesday after some passengers became ill during the flight.
Diala Makki was travelling first-class on Flight 203 en route to New York Fashion Week when she learned from flight crew that a number of people had become sick onboard and passengers were to be detained until officials made checks.
"The Emirates cabin crew were super-helpful, they were not in panic mode, which was amazing," Makki, 36, said in an interview outside of John F. Kennedy Airport. "Then we got the American officials check every one of us until we got out. They dealt with it really well." Makki, a television host from Dubai, said.
Emirates has confirmed that all passengers on its flight EK 203 have left the aircraft after they were subjected to medical examination by the competent authorities at JFK, and three passengers and seven crew members were taken to the hospital for additional examinations and treatment.
Media Statement #2: Emirates can confirm that all passengers have disembarked from flight #EK203. All passengers were screened by local health authorities prior to disembarkation. 3 passengers & 7 crew were transferred to the hospital for further medical care and evaluation. 1/4
— Emirates Airline (@emirates) September 5, 2018
متحدث باسم طيران الإمارات: تؤكد طيران الإمارات أن جميع ركاب رحلتها EK 203 قد غادروا الطائرة، بعد أن أخضعتهم السلطات المختصة في مطار جيه اف كيه للفحص الطبي، وقد نقل 3 ركاب و7 من أفراد طاقم الطائرة إلى المستشفى لإخضاعهم لفحوصات إضافية وتقديم العلاج لهم. 1/4
— Dubai Media Office (@DXBMediaOffice) September 5, 2018
Nine other passengers underwent additional tests at the aircraft's site before being allowed to leave, and the rest of the passengers were then sent out of the airport through immigration and customs. The crew and our ground staff have shown every cooperation with the authorities during the passenger inspection of the aircraft, which has mow been now delivered by aviation officers.
Due to the delay with the inbound flight, the return flight EK204 from JFK to Dubai will be delayed by approximately 3 hours, tweeted Dubai Media Office. Passengers with connecting flights in Dubai who are impacted by the delay will be assisted with rebookings by Emirates local ground staff.
Due to the delay with #EK203, the return flight EK204 from New York JFK to Dubai will be delayed by approx. 3 hours. Passengers with connecting flights in Dubai who are impacted by the delay will be assisted with rebookings by our local ground staff. 3/4
— Emirates Airline (@emirates) September 5, 2018
خضع 9ركاب آخرين لفحوصات إضافية في موقع الطائرة قبل أن يسمح لهم بالمغادرة،وتوجه بقية الركاب بعد ذلك إلى خارج المطار مروراً بالهجرة والجمارك.وقد أبدى أفراد طاقم الطائرة وموظفونا الأرضيون كل تعاون مع السلطات خلال عملية فحص الركاب في الطائرة، التي تسلمها الآن موظفو طيران الإمارات.2/4
— Dubai Media Office (@DXBMediaOffice) September 5, 2018
Emirates crew and onground staff extended our full cooperation with the authorities during the onboard screenings, said Dubai Media Office. Emirates tweeted echoed the update.
متحدث باسم طيران الإمارات: نظراً لتطورات الرحلة، فإن رحلة العودة EK 204 من جيه إف كيه إلى دبي سوف تتأخر 3 ساعات، وسوف تقوم طيران الإمارات بمساعدة الركاب الذين سيتابعون سفرهم عبر دبي عند الوصول وتوفير حجوزات بديلة لهم. 3/4
— Dubai Media Office (@DXBMediaOffice) September 5, 2018
All other #EK203 passengers were allowed to leave and clear customs. Our crew & on-ground staff extended full cooperation with the authorities during the onboard screenings & the aircraft has now been handed back to Emirates. 2/4
— Emirates Airline (@emirates) September 5, 2018
متحدث باسم طيران الإمارات: إذ تعتذر طيران الإمارات لعملائها عن أي إزعاج، فإنها تؤكد أن سلامة ركابها وأفراد أطقمها تحتل دوماً قمة أولوياتها. 4/4
— Dubai Media Office (@DXBMediaOffice) September 5, 2018
Emirates can confirm that about 10 passengers on board flight EK203 from Dubai to New York were taken ill. On arrival at JFK, as a precaution, they were immediately checked by local health authorities, and those needing medical attention will be attended to,” an Emirates spokesperson said.
The White House was monitoring the situation, spokeswoman Sarah Sanders said, and President Donald Trump was being updated as new information became available.
In a series of tweets, Emirates explained the goings-on at the airport.
They tweeted:
Media Statement #2: Emirates can confirm that all passengers have disembarked from flight #EK203. All passengers were screened by local health authorities prior to disembarkation. 3 passengers & 7 crew were transferred to the hospital for further medical care and evaluation. 1/4
— Emirates Airline (@emirates) September 5, 2018
All other #EK203 passengers were allowed to leave and clear customs. Our crew & on-ground staff extended full cooperation with the authorities during the onboard screenings & the aircraft has now been handed back to Emirates. 2/4
— Emirates Airline (@emirates) September 5, 2018
Due to the delay with #EK203, the return flight EK204 from New York JFK to Dubai will be delayed by approx. 3 hours. Passengers with connecting flights in Dubai who are impacted by the delay will be assisted with rebookings by our local ground staff. 3/4
— Emirates Airline (@emirates) September 5, 2018
We apologise to our customers for any inconvenience caused. The safety and wellbeing of our customers and crew is always our top priority. #EK203 4/4
— Emirates Airline (@emirates) September 5, 2018
Dubai Media Office has also confirmed the statements issued by Emirates.
Emirates can confirm that all passengers have disembarked from flight EK 203. All passengers were screened by the local health authorities prior to disembarkation and 3 passengers and 7 crew were transferred to the hospital for further medical care and evaluation. 1/5
— Dubai Media Office (@DXBMediaOffice) September 5, 2018
Nine passengers underwent additional medical screening at the site near the aircraft and were released afterwards. The rest of the passengers were allowed to leave and clear customs. 2/5
— Dubai Media Office (@DXBMediaOffice) September 5, 2018
Emirates crew and onground staff extended our full cooperation with the authorities during the onboard screenings and the aircraft has now been handed back to Emirates. 3/5
— Dubai Media Office (@DXBMediaOffice) September 5, 2018
Due to the delay with the inbound flight, the return flight EK204 from JFK to Dubai will be delayed by approximately 3 hours. Passengers with connecting flights in Dubai who are impacted by the delay will be assisted with rebookings by Emirates local ground staff. 4/5
— Dubai Media Office (@DXBMediaOffice) September 5, 2018
Earlier, US media outlets reported that about 100 passengers became ill, but Emirates said the reports were inaccurate and put that number at 10.
Statement: Emirates can confirm that about 10 passengers on #EK203 from Dubai to New York were taken ill. On arrival, as a precaution, they were attended to by local health authorities. All others will disembark shortly. The safety & care of our customers is our first priority.
— Emirates Airline (@emirates) September 5, 2018
“All other passengers will be disembarking shortly. The safety and care of our customers is always our first priority and will not be compromised,” the spokesperson said.
It is unclear why the passengers became ill or the state of passengers, but photos circulated on Twitter showed over a dozen police and emergency vehicles waiting metres away from the aircraft.
US media outlets reported that the flight declared a medical emergency, and that the Centers for Disease Control and Prevention was present at the scene.
“Emirates can confirm that about 10 passengers on board flight EK203 from Dubai to New York were taken ill. On arrival at JFK, as a precaution, they were immediately checked by local health authorities and those needing medical attention will be attended to. 1/2
— Dubai Media Office (@DXBMediaOffice) September 5, 2018
Eric Phillips, press secretary for New York City mayor Bill de Blasio, said on Twitter that after disembarking from the aircraft, some passengers were cleared, while a few showed symptoms and were being held for treatment. He added that the flight was experiencing a flu outbreak, which could have been the cause of illness.
All other passengers will be disembarking shortly. The safety and care of our customers is always our first priority and will not be compromised.” 2/2
— Dubai Media Office (@DXBMediaOffice) September 5, 2018
The flight to New York, on a double-deck Airbus A380, was carrying around 500 passengers, and landed shortly after 9am (local time).
— With inputs from Reuters