UAE | General

Expensive haircut leaves cat owner fuming

Authorities investigate veterinary clinic in Umm Al Quwain that charged Dh250 to give pet a close shave

  • By Aghaddir Ali, Staff Reporter, Gulf News
  • Published: 00:00 July 19, 2011
  • Gulf News

  • Image Credit: supplied
  • The cat owner claimed that the expensive haircut left her pet ugly.

Umm Al Quwain: An expensive shave has left a woman with a bald Siamese cat and a Dh250 bill. A ministry of economy investigation is on against a veterinary clinic in Umm Al Quwain which offered the expensive service.

An Emirati woman, A.D., has complained about the owner of a veterinary clinic for demanding Dh250 to give a "haircut" to her cat, Ebrahim Rashid Mosabah, Economic inspector at Ministry of Economy in Umm Al Quwain, said.

Mosabah said the Ministry of Economy in Umm Al Quwain will investigate the veterinarian. He said the Emirati woman brought the bill to the Ministry of Economy's office to file a complaint against the doctor.

"It's more expensive to cut a cat's hair than it is to get treatment at a beauty salon," the Emirati woman said.

She took the cat to the clinic after noticing that its long fur was making movement difficult, she said. The haircut also left cat looking ugly. The veterinarian shaved the cat's fur completely and asked for Dh250.

The MoE office has received a number of complaints against the clinic for demanding high prices for its services, Mosabah added.

The veterinarian, when contacted by the ministry, denied charging an exorbitant rate but insisted that it was fair and competitive. The ministry's investigators found the price for such services to be significantly lower in neighbouring emirates, ranging between Dh75 and Dh100. The veterinarian insisted her high prices reflected what she called the rising cost of living in the UAE.

A penalty will be imposed on the clinic if the investigation finds her to be in violation of rules.

Comments (22)

  1. Added 18:22 July 19, 2011

    First of all, a Siamese cat is pointed. This cat is not. Second of all, a Siamese cat is short haired. The picture is of a long haired or Persian domestic cat. Most pet salons and/or vets list their prices. If there was an issue with over pricing, why did the woman go ahead with the grooming in the first place? Dh 250 is not a very high price. It's average for full grooming. Moreover, the owner can specify how the hair is to be groomed. Some owners prefer to have the cats close shaved due to heat, fleas, ticks, etc. Others simply want a trim to beautify. The point is, with no regulation or legislation (at least I am not aware of one), how can there be enforcement of price for pet grooming?

    Faizan, Dubai, United Arab Emirates

  2. Added 18:05 July 19, 2011

    Is there a published rate chart that can be used by the customers in such cases, or do we need to approach the ministry each time we feel a charge is exhorbitant ? Soft drinks are charged 10 or 20 times more at a 5-star hotel compared to what we pay at the local grocery. The same goes with the doctors' consultation fees if we go to two different hospitals. All I can think of is to ask before accepting the service and pay what was agreed.

    Santhosh Menon, Dubai, United Arab Emirates

  3. Added 18:02 July 19, 2011

    Lets not blame the authorities. Lets realize that this is Middle East, where temperature soars above 45 degrees frequently. German Sheppard's or Persian cats or Caucasian Sheppard dog, peacocks (any many other breeds) are not supposed to be here. This is not their natural habitat. Take up pets that belong to the region. If you cant - then don't force a mountain dog who is supposed to be in cold terrains locked in your air conditioned house. Isn't that rude by itself?? And most of all, these are animals who need space, so if you cant afford a fenced area (like a villa), don't take up pets. Regardless of how much you love them, they are in a way mentally tortured being in an apartment, and many a times not even in a pair. As for the cost of hair cut, the owner should have check the price first. Wasn't that simple?

    latif, dubai, United Arab Emirates

  4. Added 17:57 July 19, 2011

    Aren't there better things to get the authorities involved in? And is this really worthy of headline news? Strange

    Polina, Dubai, United Arab Emirates

  5. Added 17:39 July 19, 2011

    In a world where some human beings are struggling for a daily meal where orphans are waiting for a helping hand ....where hundreds of people struggling to meet basic medical needs a very thoughtful article to worry about a pets hair cut!!!!!

    Shafraz, Dubai, United Arab Emirates

  6. Added 16:06 July 19, 2011

    The price charged is 5 times the normal. You can get a kitten trimmed for as low as 50 Dhs at some of the vets in sharjah. This is a joke if anyone charges 250 for a trim..

    Pravin, Sharjah, United Arab Emirates

  7. Added 16:02 July 19, 2011

    The cat isn't a Siamese............

    Rebecca, Dubai, United Arab Emirates

  8. Added 14:58 July 19, 2011

    It is absurd but its true that such are the prices for pet grooming, more expensive than a trip to the ladies parlour. Let's also not forget the medical expense for them are so high some owners end up abandoning their pets! and then animal rescue teams have extra work on their hands------oh there are no animal friendly parks in this country! Weird isnt it ??? How are we to incorporate the value of nature and natures blessings in kids???

    Savitha Vijayan, Sharjah, United Arab Emirates

  9. Added 14:17 July 19, 2011

    Overcharging is common practise these days i'm glad she brought it up to the attention of the authorities. When something doesn't make sense, like Dh250 for a cat haircut, then you should know its anot right! The good news is the hair will grow back in a few months.

    James, Dubai, United Arab Emirates

  10. Added 13:41 July 19, 2011

    Why not ask what the price is before agreeing to the service? If the price is lower elsewhere, then go there.

    Louie Tedesco, Dubai, United Arab Emirates

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